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Salesforce Plat-Admn-301 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Process Automation20%- Automation Troubleshooting
  • 1. Order of execution
  • 2. Declarative automation troubleshooting
  • 3. Automation limitations and capabilities
- Automation Tools
  • 1. Process Builder
  • 2. Approval Processes
  • 3. Workflow Rules
  • 4. Flow
- Business Solution Design
  • 1. Combining automation tools
  • 2. Selecting the best automation solution
Topic 2: Data and Analytics Management13%- Data Quality
  • 1. Data governance
  • 2. Duplicate management
  • 3. Validation rules
- Reporting
  • 1. Dashboards
  • 2. Report filtering
  • 3. Custom report types
Topic 3: Auditing and Monitoring10%- Monitoring Tools
  • 1. Performance analysis
  • 2. System monitoring
- Audit Features
  • 1. Field history tracking
  • 2. Setup audit trail
  • 3. Login history
Topic 4: Environment Management and Deployment7%- Deployment Tools
  • 1. Change Sets
  • 2. Managed and unmanaged packages
  • 3. Sandboxes
- Deployment Best Practices
  • 1. Release management
  • 2. Metadata migration
Topic 5: Cloud Applications11%- Sales and Service Features
  • 1. Collaboration tools
  • 2. Sales Cloud capabilities
  • 3. Service Cloud capabilities
Topic 6: Objects and Applications19%- Relationship Management
  • 1. Schema optimization
  • 2. Lookup relationships
  • 3. Master-detail relationships
- Application Configuration
  • 1. Page layouts
  • 2. Custom objects
  • 3. Lightning apps
  • 4. Record types
Topic 7: Security and Access20%- External Data Management
  • 1. Backup and archive strategies
  • 2. Data warehouse and data lakes
  • 3. Salesforce Connect
  • 4. External objects
- Data Import
  • 1. External IDs
  • 2. Data Loader
  • 3. Data Import Wizard
- Data Access and Sharing
  • 1. Field-level security
  • 2. Role hierarchy and sharing model
  • 3. Record access implications
  • 4. Territory Management
- User Administration
  • 1. Authentication methods
  • 2. Profiles and permission sets
  • 3. Delegated administration

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Free PDF Quiz 2026 Salesforce Plat-Admn-301: Updated Salesforce Certified Platform Administrator II Study Guides

We recommend you use Salesforce Plat-Admn-301 practice material to prepare for your Plat-Admn-301 certification exam. TestsDumps provides the most accurate and real Salesforce Plat-Admn-301 Exam Questions. These Salesforce Plat-Admn-301 practice test questions will assist you in better preparing for the final Salesforce Plat-Admn-301 exam.

Salesforce Certified Platform Administrator II Sample Questions (Q163-Q168):

NEW QUESTION # 163
Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.
How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Answer: B

Explanation:
To ensure that sales reps' managers can view records containing customer's credit information but their colleagues cannot, NTO should grant access using hierarchies via the sharing settings. This option allows users above another user in the role hierarchy to have access to records owned by or shared with users below them in the hierarchy. References: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5


NEW QUESTION # 164
The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.
Whet should an administrator do before deploying the change set in production?

Answer: B

Explanation:
change sets are tools that allow administrators to move customizations from one Salesforce org to another.
However, change sets do not track dependencies or conflicts between components in different orgs, so administrators need to manually verify that all required components are included in the change set and that they do not overwrite existing customizations in the target org. To avoid losing changes in production due to deploying an incomplete or incorrect change set, administrators should push the change set to another sandbox first and test it there before deploying it to production. References: https://help.salesforce.com/s
/articleView?id=sf.changesets_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
changesets_best_practices.htm&type=5


NEW QUESTION # 165
DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?
How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

Answer: A

Explanation:
A record type allows administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating a record type for the type of property (single-family home or condo), DreamHouse Realty can assign different page layouts to each record type that display only relevant fields for each property type. The record type can also determine which sales process and path are available for each opportunity. References: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.
htm&type=5


NEW QUESTION # 166
Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org.
Which two options should the administrator consider to use MFA?
Choose 2 answers

Answer: B,D

Explanation:
An authentication app is a mobile app that generates verification codes for logging in to Salesforce or other services that require multi-factor authentication (MFA). A username and password are also required for logging in to Salesforce, but they are not sufficient for MFA. References: https://help.salesforce.com/s
/articleView?id=sf.identity_auth_apps.htm&type=5


NEW QUESTION # 167
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.
What are two ways the administrator can get this information?
Choose 2 answers

Answer: A,B

Explanation:
Salesforce Authenticator is an app that allows users to verify their identity when logging in to Salesforce using two-factor authentication (2FA). 2FA adds an extra layer of security by requiring users to enter a verification code or approve a notification on their mobile device after entering their username and password.
To look at how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two ways:
* A) Run a session setting report, specifying login methods by user.
A session setting report is a report that shows information about users' login sessions, such as login time, location, IP address, browser, platform, etc. A session setting report can also show the login methods used by users, such as password, verification code, or notification. By running a session setting report, specifying login methods by user, an administrator can see how many users have used Salesforce Authenticator to log in to Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.reports_session.htm&type=5
* C) Create a new view in Identity Verification History, specifying Method.
Identity Verification History is a page that shows the history of identity verification attempts for each user in the org. Identity verification history includes information such as date, time, status, method, and IP address of each attempt. By creating a new view in Identity Verification History, specifying Method as a filter criterion, an administrator can see how many users have used Salesforce Authenticator to verify their identity when logging in to Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.
identity_verification_history.htm&type=5


NEW QUESTION # 168
......

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