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Salesforce Education-Cloud-Consultant Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Education Cloud Consultant Exam
Exam Number:Education-Cloud-Consultant
Real Exam Qty:60
Certificate Validity Period:1 year (maintenance required via Trailhead modules)
Exam Duration:105 minutes
Available Languages:Spanish, German, French, Japanese, English
Exam Price:$200 USD
Exam Format:Multiple Choice, Multiple Select
Passing Score:65%
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Administrator
Recommended Training:Education Cloud Implementation Resources
Salesforce Trailhead - Education Cloud Consultant Prep
Exam Registration:Official Certification Page
Salesforce Certification Registration (Webassessor)
Sample Questions:Salesforce Education-Cloud-Consultant Sample Questions
Exam Way:Online proctored exam or test center via Kryterion Webassessor
Pre Condition:No mandatory prerequisites; Salesforce Administrator certification is strongly recommended.
Official Syllabus URL:https://trailhead.salesforce.com/credentials/educationcloudconsultant

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Salesforce Education-Cloud-Consultant試験に備えるために、候補者はSalesforceが提供するさまざまなリソースを活用することができます。これらのリソースには、オンライントレーニングコース、学習ガイド、模擬試験が含まれます。候補者はSalesforce Trailheadコミュニティに参加し、他の専門家とつながり、追加のリソースにアクセスすることもできます。

Salesforce Certified Education Cloud Consultant Exam 認定 Education-Cloud-Consultant 試験問題 (Q197-Q202):

質問 # 197
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?

正解:D


質問 # 198
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?

正解:D

解説:
Explanation
The consultant should discuss the capacity to administer with the school first, because this is a critical factor for a successful implementation and adoption of Salesforce. The capacity to administer means having the resources, skills, and processes to manage and maintain the Salesforce system on an ongoing basis. The consultant should assess whether the school has a dedicated Salesforce administrator or team, or whether they need to hire or train one. The consultant should also advise the school on the best practices and tools for administering Salesforce. Leadership sponsorship, business objectives, and metric identification are important factors for a successful implementation, but they are already given in the scenario, so they do not need to be discussed first by the consultant. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-k
https://trailhead.salesforce.com/en/content/learn/modules/admin_intro


質問 # 199
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart shouldthe consultant implement?

正解:D

解説:
Opportunity Funnel report is a report chart that the consultant can implement to help recruitersvisualize the number of prospective students at various stages in the recruitment process. Opportunity Funnel report is a type of report that shows the distribution of Opportunities by stage, amount, or probability. Opportunity Funnel report can be used totrack the progress and performance of the recruitment pipeline, and identify bottlenecks or opportunities for improvement. Application Tabular report, Education History dashboard, and Program Enrollment dashboard are not report charts that can help recruiters visualize the number of prospective students at various stages in the recruitment process. References:
https://help.salesforce.com/s/articleView?id=sf.reports_charts_funnel.htm & type=5
https://trailhead.salesforce.com/en/content/learn/modules/reports_dashboards/reports_dashboards_funnel


質問 # 200
Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?

正解:A

解説:
The Admissions Insights dashboard in Salesforce Education Cloud provides a comprehensive view of the admissions process, offering pre-built reports and dashboards that track key metrics such as application status, total number of applications, and comparisons to previous periods. This dashboard allows staff to easily monitor and analyze admissions data without the need to create custom dashboards from scratch, thus maximizing the value of their Education Cloud org and CRM Analytics.
Reference:
Admissions Connect
CRM Analytics for Education


質問 # 201
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?

正解:C

解説:
Explanation
User experience in production should be excluded from the testing scope for User Acceptance Testing. User Acceptance Testing is a phase of testing that involves end users validating the functionality and usability of the solution in a sandbox environment that mimics the production environment. User Acceptance Testing should not include testing user experience in production, because this can affect live data and operations, and introduce errors or risks. Large data volumes, data load simulation, and average versus peak performance should be included in the testing scope for User Acceptance Testing, because they can help evaluate the performance and scalability of the solution under different scenarios and conditions. References:
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/te
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf


質問 # 202
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