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| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Visit Schedule and Frequency - Territory Management - Visit Plan and Visit Plan Targets - Visit Planning Process |
| Admin and Configuration | 12% | - Mobile Configuration - Reports and Dashboards - User Setup and Permissions - Consumer Goods Cloud Data Model |
| Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Assortment Monitoring - Configuration of Store Survey and Feedback - Configuration of Store Execution Process |
| Visit Execution | 23% | - Photo Capture and Survey - Promotion Check and Promotion Details - Order Capture and Order Submission - Inventory Check and Product Listing - Visit Execution Process - Visit Tasks and Task Types |
| Store Execution | 15% | - Assortment Monitoring - Store Survey and Feedback - Store Execution Process - Planogram Compliance |
| Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey |
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NEW QUESTION # 95
Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?
Answer: B,C
Explanation:
The requirement is to introduce a limited-time offer that is available on the website (digital channel/DC APIs) and, once claimed, grants a 10% discount for three months.
This is the definition of a Promotion that uses a Time Plan to define the duration of the discount.
Promotion (A):
In Salesforce Industries CPQ, a Promotion is the container entity used to define a marketing offer that modifies the price of a product (in this case, a 10% discount).
The Promotion entity is what is typically exposed to digital channels (like the website via DC APIs) for customers to claim or qualify for. The search results confirm that Promotions are used to "apply temporary changes to product pricing, bundles, and product structure".
Time Plan (B):
The Time Plan is a sub-feature of Promotions (or Price Lists) that defines the duration for which the commercial change (the 10% discount) is active.
The requirement states the discount is only for "three months." A Time Plan is specifically configured to start the discount upon activation and automatically end it after the defined period (3 months), ensuring the billing system correctly handles the price change back to the original rate.
D (Discount) is a result of the configuration, not the feature itself. The discount value (10%) is defined within the promotion.
C (Offering) is a synonym often used for a product or bundle, but it does not specify the limited-time discount mechanism required.
NEW QUESTION # 96
Which object is exclusively available to users in setup to perform direct store delivery?
Answer: C
Explanation:
The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.
NEW QUESTION # 97
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?
Answer: C
Explanation:
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.
NEW QUESTION # 98
Where are the results (actual values) of Custom Task KPIs stored?
Answer: D
Explanation:
The results or actual values of Custom Task KPIs are stored in the Retail Store KPI record, centralizing data related to performance indicators.
NEW QUESTION # 99
ABC Telecom is using Communications Cloud for their enterprise customers. ABC Telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale or MACD order completes fulfillment for wholesale products. There are about 5,000 orders placed by each reseller throughout the day. There are hundreds of active reseller users present in the system.
How should a Consultant recommend that ABC Telecom integrate Communications Cloud with their assurance platform?
Answer: D
Explanation:
ABC Telecom requires that assets be synchronized to their assurance platform immediately after fulfillment, and they operate in a high-volume wholesale environment (5,000+ orders per reseller/day and hundreds of concurrent users). Salesforce recommends event-driven, near-real-time integration for high-scale fulfillment notifications.
Platform Events are Salesforce's native, scalable publish/subscribe mechanism designed for high throughput and low latency. When an order completes fulfillment, Communications Cloud can publish an event that external systems subscribe to. The assurance platform can then call the GetAsset API to retrieve the exact asset structure needed for assurance workflows.
This pattern is explicitly recommended in Salesforce high-throughput integration architectures because it:
Eliminates polling
Handles large transaction volume
Provides near-real-time sync
Decouples fulfillment from assurance systems
Scales horizontally across resellers
Option A (using OM orchestration) is synchronous and not optimal for high throughput.
Option B (on-demand REST pull) causes latency and excessive polling.
Option C (Bulk API) is batch-oriented, not real-time, and unsuitable for near-immediate updates.
NEW QUESTION # 100
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