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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Implementation38%- Platform Configuration
  • 1. Integrate third-party systems
  • 2. Execute data migration
  • 3. Configure products and pricing
  • 4. Enable order capture and contract management
  • 5. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 6. Implement post-sales processes
  • 7. Configure licenses and access
Solution Design36%- Architecture and Design
  • 1. Define future state architecture
  • 2. Understand deployment tools and best practices
  • 3. Design future state business processes
  • 4. Validate data model fitment
  • 5. Map Energy and Utilities Cloud components to current architecture
  • 6. Determine organizational security and data access considerations
Discovery13%- Business Needs Analysis
  • 1. Understand current state architecture
  • 2. Align stakeholder requirements
  • 3. Document customer business needs and desired outcomes
  • 4. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 5. Analyze current state processes and user journeys
Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Validate Salesforce core and Vlocity components
  • 2. Create deployment plans
  • 3. Manage UAT milestones
  • 4. Support go-live activities
  • 5. Execute user acceptance testing
  • 6. Identify deployment stakeholders

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q36-Q41):

NEW QUESTION # 36
An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

Answer: C


NEW QUESTION # 37
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

Answer: C


NEW QUESTION # 38
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

Answer: B

Explanation:
implementations simple and easy
Explanation:
The Energy and Utilities Cloud Communities license provides significant value by extending the same data model, user interfaces, integrations, and processes used in the call center to the self-service portal built with Salesforce Communities. This ensures a consistent and integrated experience across customer service touchpoints, enabling customers to access personalized services, manage their accounts, and interact with the utility provider through a self-service portal that mirrors the functionality available to call center agents. Reference = Salesforce Energy and Utilities Cloud documentation on community portals and self-service highlights the ability to extend call center capabilities to customer self-service platforms, providing a cohesive and efficient customer experience: https://www.salesforce.com/products/community-cloud/industries/energy-utilities/


NEW QUESTION # 39
An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

Answer: A


NEW QUESTION # 40
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

Answer: A,D

Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience. Reference = Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes


NEW QUESTION # 41
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