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NEW QUESTION # 78
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: C
Explanation:
Step-by-Step Explanatio n:
Discovery Framework for PROMs Surveys:
The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:
Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management: Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms: Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:
The Discovery Framework is the recommended solution for managing PROMs with question banks and version control.
NEW QUESTION # 79
A customer is implementing Intelligent Appointment Management in Health Cloud to eliminate swivel chair to other scheduling systems.
Which two connectivity options should a consultant leverage as the scheduling engine?
Choose 2 answers
Answer: A,B
NEW QUESTION # 80
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send.
Which tool should a developer use to provide the necessary functionality?
Answer: C
Explanation:
Step-by-Step Explanatio n:
Requirement Analysis:
The client wants to send patients a personalized summary document after their visit, including their care plan.
The process involves selecting from templates and generating patient-specific content.
Tool Comparison:
Health Cloud Email Manager:
Used for composing and sending emails, not for generating documents from templates.
Salesforce PDF Generator:
While Salesforce can generate PDFs from reports, it does not offer flexible, template-based document generation suited for post-visit summaries or complex care plans, especially with dynamic fields.
OmniStudio Document Generation:
Specifically designed to enable dynamic, template-based document creation in Health Cloud and other Salesforce verticals.
Allows users to select templates, merge patient/case data, and generate PDFs or DOCX that can be sent to patients or caregivers.
Supports integration within Health Cloud flows, empowering users (like a patient advocate) to initiate document generation with a few clicks.
Contract Lifecycle Management:
Focused on legal contracts and workflows, not patient summaries or care plans.
Exact Extracts and Reference from Salesforce Docs:
Extract from OmniStudio Standard Guide:
"OmniStudio Document Generation lets you generate dynamic documents from templates, such as care plans, patient summaries, or correspondence. Templates can be pre-built and allow for the insertion of Health Cloud data fields, enabling the creation of personalized documents for patients or members."
- OmniStudio Document Generation Overview
From Health Cloud Admin Guide, under Patient Correspondence:
"Patient advocates can use OmniStudio Document Generation to select templates and create personalized care documents for patients based on their Health Cloud data."
- Reference: Administer Health Cloud - Document Generation
Best Practice from Salesforce:
Salesforce recommends OmniStudio Document Generation for any scenario requiring dynamic, patient-specific document creation and distribution.
Reference:
OmniStudio Document Generation Overview
Administer Health Cloud - Document Generation
NEW QUESTION # 81
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?
Answer: B
NEW QUESTION # 82
A payer is looking for a solution to recruit, credential, and onboard providers into its network.
Which Health Cloud add-on should help the payer address these requirements?
Answer: C
Explanation:
Step 1: Understanding the Requirement
A payer organization needs to recruit, credential, and onboard providers into its network. This requires features that manage provider information, credentialing processes, onboarding workflows, and network directory maintenance.
Step 2: Official Salesforce Health Cloud Capability
Salesforce Health Cloud offers an add-on called Provider Network Management (PNM) that is specifically designed for payers to recruit, credential, and onboard providers.
Extract:
"Provider Network Management streamlines recruiting, credentialing, onboarding, and network directory maintenance for payers. It provides tools to manage the provider lifecycle from initial recruitment through onboarding and network management." Administer Health Cloud - Provider Network Management Step 3: Review of Options A . Contact Center for Payers: Focused on member and provider service center functionality, not recruiting or credentialing.
B . Utilization Management: Focused on authorization and medical necessity reviews, not onboarding or credentialing.
C . Provider Network Management: Specifically built for recruiting, credentialing, and onboarding providers.
D . Provider Relationship Management: Focuses on relationship management post-onboarding, but not credentialing/onboarding workflows.
Reference:
Provider Network Management in Health Cloud
NEW QUESTION # 83
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