Slack-Admn-201 Zertifizierungsfragen, Salesforce Slack-Admn-201 PrüfungFragen

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Security	15%	- Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity
Topic 2: App Administration	10%	- Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Configure app permissions and settings - Manage app approvals and app directory
Topic 3: Fundamentals	9%	- Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities
Topic 4: Channel & User Group Administration	28%	- Manage user groups and channel permissions - Configure channel management policies - Implement channel naming conventions and best practices - Convert public channels to private channels - Manage default channels and required channels
Topic 5: Workspace Administration	9%	- Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies
Topic 6: Enabling Slack Success	15%	- Promote best practices and user adoption - Create help channels for user support - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity
Topic 7: User Lifecycle Management	14%	- Manage user roles and admin roles - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding

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Slack-Admn-201 Echte Fragen & Slack-Admn-201 Schulungsangebot

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Salesforce Certified Slack Administrator Slack-Admn-201 Prüfungsfragen mit Lösungen (Q95-Q100):

95. Frage
You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

A. Does the app support Data Loss Prevention (DLP)?
B. Does the app require a license?
C. What is the urgency level for the app request?
D. Does the app support Enterprise Key Management (EKM)?
E. Are competitors using the requested app?

Antwort: B,C

Begründung:
Slack's best practices for app approval workflows recommend:
"Gather information on licensing requirements and urgency to prioritize app approvals and ensure security reviews align with business needs." Asking about DLP (A) and EKM (C) are technical security details assessed by IT or Security, not by the requestor. Competitor usage (B) is irrelevant to Slack security or approval decisions.
(Reference: Slack Administration Study Guide - Managing App Approvals)

96. Frage
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A. Promote the "Ambassadors" to Workspace Owners in Slack.
B. Promote the "Ambassadors" to Workspace Admins in Slack.
C. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
D. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.

Antwort: D

Begründung:
In Enterprise Grid, you can:
"Delegate app management by selecting specific members or user groups who are allowed to review, approve, and manage app requests." This provides a controlled and efficient way to expand app review capabilities without elevating users to Workspace Owner or Admin roles.
(Reference: Slack Administration Study Guide - App Management and Delegated App Approvals)
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97. Frage
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

A. Members experience less context switching when they are given the chance to access several workspaces.
B. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org-wide policy and process decisions.
C. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

Antwort: D

Begründung:
In Enterprise Grid, one major advantage of creating workspaces based on business units is the ability to delegate administrative responsibilities.
Slack documentation states:
"Distributing workspace administration to leaders who understand their teams' unique needs ensures that workspace management is efficient and more responsive." This approach provides autonomy to different lines of business without overburdening central IT or Slack admins and improves the relevance of each workspace's settings and channel structure.
(Reference: Slack Administration Study Guide - Enterprise Grid Best Practices for Workspace Architecture)
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98. Frage
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
B. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
C. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
D. The number of messages posted in the #help-hr triage channel over the past 30 days

Antwort: C

Begründung:
The most accurate approach is to use Slack's analytics to compare direct message usage across different workspaces.
Slack documentation states:
"Workspace-level analytics allow Admins to view the percentage of messages sent via direct messages versus public or private channels. Comparing this across teams highlights differences in Slack usage patterns." Only option A directly provides a comparative analysis to see if HR's behavior is different from the rest of the org.
(Reference: Slack Administration Study Guide - Workspace Analytics and Communication Patterns)

99. Frage
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

A. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
B. They model best practices, and they can rally the team toward common goals.
C. They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.
D. They are Slack Administrators, so they have the correct permissions to help the company manage change.

Antwort: A,B,C

Begründung:
Slack Champions are:
"Advocates who model best practices, promote transparency, identify key use cases, and adapt workflows to improve team effectiveness. Champions do not need to be administrators - their main role is to drive cultural adoption." Option A is incorrect because being a Slack Administrator is not a requirement to be a Champion.
(Reference: Slack Administration Study Guide - Building a Slack Champion Network)
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100. Frage
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