PMI PgMP Certification Test Questions | PgMP Knowledge Points

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PMI PgMP Exam Syllabus Topics:

Section	Weight	Objectives
Program Governance	14%	- Compliance and Control 1. Monitor adherence to standards and regulations 2. Oversee change management - Governance Framework Design 1. Establish policies and procedures 2. Define decision-making structures - Performance Oversight 1. Review program health and progress 2. Ensure accountability and transparency
Strategic Program Management	15%	- Strategic Alignment 1. Evaluate program alignment with business goals 2. Assess external factors impacting program strategy 3. Align program objectives with organizational strategy - Benefits Realization Planning 1. Establish benefits measurement framework 2. Define and map expected benefits
Program Life Cycle Management	44%	- Program Initiation 1. Identify stakeholders and governance structure 2. Develop program charter - Program Closure 1. Document lessons learned 2. Complete deliverables and transfer ownership 3. Formal program closure - Program Execution 1. Monitor performance and adjust plans 2. Coordinate projects and components 3. Manage program delivery and integration - Program Planning 1. Develop program management plan 2. Define scope, schedule, budget, and resources 3. Plan risk, quality, and communications
Stakeholder Management	16%	- Stakeholder Engagement Strategy 1. Develop communication and engagement plans 2. Manage expectations and resolve conflicts - Stakeholder Relationship Management 1. Ensure alignment with program goals 2. Build and maintain trust - Stakeholder Identification and Analysis 1. Assess stakeholder engagement level 2. Map stakeholder interests and influence
Benefits Management	11%	- Benefits Delivery and Transition 1. Transition benefits to operations 2. Monitor benefit realization - Benefits Sustainment 1. Update benefit documentation 2. Ensure long-term value delivery - Benefits Identification and Definition 1. Classify and prioritize benefits 2. Establish benefit ownership

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PMI Program Management Professional (PgMP) Sample Questions (Q35-Q40):

NEW QUESTION # 35
A program manager is leading a program to transform an organization's sales and customer service operations by introducing a new customer relationship management (CRM) solution. As the program progresses, the sponsor and other stakeholders are satisfied with the pace of the program's performance.
A stakeholder from the sales department now requests a new feature to integrate the CRM platform with another application. The program manager advises that this is out of scope, as it will require analysis and development and be a project on its own. The program manager then requests additional funding via the formal change management process and the new scope is approved.
What should the program manager do next?

A. Discontinue one of the existing program components, and reallocate all of that component's resources to the newly approved project.
B. Secure additional approvals from senior stakeholders.
C. Redefine the priorities of the existing program components to ensure optimal resource allocation and management of interdependencies.
D. Assign a new project manager to own the delivery of the new project.

Answer: C

NEW QUESTION # 36
The operations division of the organization appoints a program manager to help reduce costs and improve customer satisfaction. What should the program manager do?

A. Implement best practices, processes, and procedures appropriate to the industry.
B. Obtain customer acceptance and ensure stakeholder engagement to implement change.
C. Analyze the current vendor list and request they reduce costs.
D. Inform customers about the team's efforts to reduce costs.

Answer: B

Explanation:
Securing customer acceptance and engaging stakeholders is essential to successfully implement changes that reduce costs and improve customer satisfaction while ensuring adoption and sustained benefits realization.

NEW QUESTION # 37
A program manager is kicking off a new program in a company. The program team is comprised of team members with less than 1 year of experience. What can the program manager do to help prevent lack of experience from impacting benefits delivery?

A. Ask senior team members to mentor the junior team members
B. Engage with the team members to provide coaching and training
C. Record the risk in the program risk register and begin work on high-risk projects
D. Ask the program sponsor to extend the delivery schedule to reduce risk

Answer: B

Explanation:
Engaging with the team members to provide coaching and training builds their skills and knowledge, directly addressing the lack of experience. This proactive approach helps ensure the team is capable of delivering the expected benefits effectively within the program timeline.

NEW QUESTION # 38
You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?

A. A benefit is a project and program deliverables that the organization may use immediately.
B. A benefit is an outcome of actions and behaviors that provides utility to stakeholders.
C. A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable.
D. A benefit is an outcome of the constituent projects within a program.

Answer: B

NEW QUESTION # 39
You are the program manager for the HNY Corporation and you complete programs for other companies in your role. You have just been assigned a new program that is very similar to a recently completed program you did for your company. Management has asked you to create a cost estimate for the program so you base your current cost estimate on the recently finished program. What type of estimating technique have you used in this instance?

A. Rough order of magnitude
B. Analogous
C. Bottom-up
D. Parametric

Answer: B

Explanation:
Section: Volume B

NEW QUESTION # 40
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