Authentic Oracle 1Z0-1064-26 Exam Questions with Accurate Answers

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Weight	Objectives
Omnichannel Communications	15%	- Media toolbar and agent notifications - Work routing and queue setup - Email, chat and CTI configuration
Digital Customer Service (DCS)	20%	- DCS architecture and deployment - Authentication, profiles and security - Themes, templates and page customization
Knowledge Management	15%	- Article management and access - Knowledge base setup and configuration
Service Request Management	25%	- Service catalog and entitlements - SR categories, assignment rules and routing - SR creation, lifecycle and processing - Milestones and action plans
Fusion Service Overview and Setup	15%	- Security model, roles and access control - Service configuration basics - Functional Setup Manager (FSM) usage
Customization, Productivity and Analytics	10%	- OTBI reporting and integration basics - Application Composer and extensions - SmartText, hotkeys and audit features

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q78-Q83):

NEW QUESTION # 78
Which three statements are true about building Digital Customer Service (DCS) applications?

A. Many DCS applications can be active in production at the same time.
B. Only one version of a DCS application can be active in production at any time.
C. DCS application can be embedded in other sites.
D. DCS includes a "reference implementation template" that illustrates recommended implementation practices.

Answer: B,C,D

NEW QUESTION # 79
Oracle Engagement Cloud provides tools to add or modify which six types of entities?

A. Reports
B. Object workflow
C. Icons
D. Themes
E. Objects
F. Exports
G. Fields
H. Roles and privileges

Answer: A,E,F,G

NEW QUESTION # 80
You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure user self-registration in your DCS application?

A. Disable the anonymous access option in your DCS application.
B. Configure your self-registrations so that they are automatically approved.
C. Enable the self-registration steps in the "Manage Digital Customer Service Registration Profile Options" task.
D. Configure the self-registrations to restrict registration to only existing Contacts.

Answer: A,B,D

NEW QUESTION # 81
When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

A. 2,4,3,1
B. 3,2,4,1
C. 1,3,2,4
D. 1,2,3,4

Answer: D

NEW QUESTION # 82
Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?

A. Validate that the product item is active and published.
B. Validate that Allow Duplicate is selected on the product item.
C. Verify that Eligible for Service is selected on the product item.
D. Verify that Root Catalog is selected on the product groups.

Answer: A

NEW QUESTION # 83
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