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| Section | Objectives |
|---|---|
| Reporting and Analytics | - Standard reports and dashboards - Education KPIs and insights |
| Automation and Integration | - Flow automation for education processes - Integration with external education systems |
| Student Lifecycle Management | - Recruitment and admissions processes - Enrollment and student success tracking |
| Education Cloud Fundamentals | - Core concepts of Salesforce Education Cloud - Higher Education and K-12 data models overview |
| Experience Cloud for Education | - Engagement and communication strategies - Student and alumni portals |
| Data Management and Security | - Security model and access control - Education data architecture and relationships |
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NEW QUESTION # 70
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
Answer: A
Explanation:
Explanation
Social Studio is a solution that the Alumni Relations office can consider to respond to posts by alumni on a variety of channels, including Instagram, Twitter, and Facebook. Social Studio allows the office to monitor, publish, and engage with social media content from different platforms. Social Studio also provides analytics and insights that can help the office measure the effectiveness of their social media strategy. Email Studio, Audience Studio, and Interaction Studio are not solutions that can respond to posts by alumni on a variety of channels. References:
https://www.salesforce.com/products/marketing-cloud/social-media-marketing/
https://trailhead.salesforce.com/en/content/learn/modules/social_studio_basics
NEW QUESTION # 71
A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and Salesforce.com platform enhancements.
When are Salesforce.org releases?
Answer: B
Explanation:
Salesforce.org releases are approximately two weeks after Salesforce.com releases.This means that Salesforce.
org customers can benefit from both platform enhancements and industry-specific solutions in a timely manner. The other options are incorrect because they do not reflect the actual release cadence of Salesforce.
org. References:
https://powerofus.force.com/s/article/SFDO-Release-Schedule
https://www.salesforce.org/blog/salesforce-org-release-schedule/
NEW QUESTION # 72
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
Answer: A
Explanation:
Explanation
Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object that indicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors. References:
https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm&type=5
NEW QUESTION # 73
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
Answer: D
NEW QUESTION # 74
A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which two locations can the consultant visit to install EDA in the existing environment?
Choose 2 answers.
Answer: A,D
NEW QUESTION # 75
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