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| Section | Weight | Objectives |
|---|---|---|
| Payment and Financial Management | 15% | - Invoice and reconciliation processes - Payment authorization and capture - Refunds and credit handling |
| Order Servicing | 25% | - Exchanges and refund management - Order modifications and updates - Cancellations and returns processing |
| Fulfillment Orchestration | 25% | - Distributed order management - Location-based inventory allocation - Routing rules and fulfillment orders |
| Order Lifecycle | 25% | - Order capture and authorization - Order completion and state transitions - Fulfillment and invoicing processes |
| Administration and Configuration | 10% | - Process automation and workflow configuration - System setup and permissions - Feature enablement and settings |
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NEW QUESTION # 82
When can an Invoice be created?
Answer: B
Explanation:
The correct time and way for creating an Invoice is at any point after the Fulfillment Order is created, by customizing flow "Create Invoice". This flow is a core action that creates an Invoice record from a Fulfillment Order record, and updates the status of both records accordingly. The administrator can customize this flow to suit their business needs, such as adding conditions, actions, or subflows. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_create_invoice.htm&type=5
NEW QUESTION # 83
Which data type is the Status field on an Order Summary object?
Answer: B
Explanation:
The Status field on an Order Summary object is a picklist data type. A picklist is a field that allows users to select one value from a predefined list of values. The Status field on an Order Summary object indicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The values for the Status field are defined in the Order Status picklist field on the Order object. Reference: Order Management Objects, [Picklist Fields]
NEW QUESTION # 84
The Ensure Funds process works on which setof Order Items?
Answer: E
Explanation:
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified References:https://help.salesforce.com/s/articleView?
id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5
NEW QUESTION # 85
An item is not able to be fulfilled by the location assigned to the Item's Fulfillment Order. What two steps does a customer service representative need to do to move the item to a different fulfillment location?
Choose 2 answers
Answer: B,C
NEW QUESTION # 86
Which three statements are true about change sets?
Answer: A,C,E
Explanation:
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 87
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