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SAP C_S4CS_2602 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Complaint and Returns Processing10%- Complaint Handling
  • 1. Complaint processing workflows
    • 2. Credit and debit memo requests
      - Returns and Refunds
      • 1. Refund and credit processing
        • 2. Returns order and delivery processing
          Topic 2: SAP S/4HANA Cloud Public Edition - Implementation Basics10%- System Landscape and Cloud Deployment
          • 1. Cloud system architecture and components
            • 2. Fit-to-standard methodology
              - Central Business Configuration
              • 1. Configuration activities and scope activation
                • 2. Organizational structure setup
                  - Data Migration and Integration
                  • 1. Integration with other SAP solutions
                    • 2. Migration tools and procedures
                      Topic 3: Presales and Sales Order Processing18%- Presales Activities
                      • 1. Inquiries and quotations
                        • 2. Contract management and outline agreements
                          - Sales Order Management
                          • 1. Incompleteness log and document flow
                            • 2. Order creation, change, and processing
                              • 3. Availability check and credit management
                                Topic 4: Analytics, Monitoring, and Extensibility10%- Sales Analytics and Reporting
                                • 1. Sales performance monitoring
                                  • 2. Embedded analytics and KPIs
                                    - Extensibility and Adaptation
                                    • 1. Custom fields and logic
                                      • 2. Fiori app adaptation
                                        Topic 5: Advanced Sales Scenarios and Features10%- Rebates and Incentive Management
                                        • 1. Rebate agreements and settlement
                                          - Intercompany and Third-Party Sales
                                          • 1. Intercompany sales processing
                                            • 2. Third-party order processing
                                              Topic 6: Delivery and Fulfillment Processing15%- Delivery Processing
                                              • 1. Picking, packing, and goods issue
                                                • 2. Outbound delivery creation and scheduling
                                                  - Shipping and Transportation
                                                  • 1. Delivery monitoring and tracking
                                                    • 2. Route determination and shipping conditions
                                                      Topic 7: Sales Master Data and Organizational Structures12%- Master Data Objects
                                                      • 1. Business partner management
                                                        • 2. Customer master, material master, condition records
                                                          - Sales Organizational Units
                                                          • 1. Sales organization, distribution channel, division
                                                            • 2. Plant, shipping point, storage location
                                                              Topic 8: Billing and Invoice Management15%- Pricing and Condition Technique
                                                              • 1. Tax determination and account assignment
                                                                • 2. Pricing procedures and condition types
                                                                  - Billing Processing
                                                                  • 1. Collective billing and invoice lists
                                                                    • 2. Billing document creation and types

                                                                      >> C_S4CS_2602 New Study Notes <<

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                                                                      SAP Certified - Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sales Sample Questions (Q10-Q15):

                                                                      NEW QUESTION # 10
                                                                      You save a sales order in Sales Processing using Third-Party without Shipping Notification (BDK).
                                                                      What is automatically created for each relevant third party?

                                                                      Answer: B


                                                                      NEW QUESTION # 11
                                                                      What are the main steps in the free of charge delivery process? Note: There are 2 correct answers to this question.

                                                                      Answer: C,D


                                                                      NEW QUESTION # 12
                                                                      If you cannot find a prepackaged solution process that addresses integration requirements in SAP Signavio Process Navigator, where do you look next?

                                                                      Answer: B


                                                                      NEW QUESTION # 13
                                                                      What can you do with the planning apps for sales? Note: There are 2 correct answers to this question.

                                                                      Answer: A,C


                                                                      NEW QUESTION # 14
                                                                      Depending on the resolution agreed with the customer, which further process steps can be automated in SAP S/4HANA Returns Management when a return order is created? Note: There are 2 correct answers to this question.

                                                                      Answer: B,D


                                                                      NEW QUESTION # 15
                                                                      ......

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