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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Integrate and Extend Agents in Copilot Studio40-45%- Integrate agents with enterprise systems
  • 1. Integrate with Microsoft Foundry and Azure services
  • 2. Configure Azure AI Search and enterprise knowledge sources
  • 3. Use connectors and custom connectors
  • 4. Integrate REST APIs and external services
  • 5. Implement Model Context Protocol (MCP)
- Build advanced agent solutions
  • 1. Design and implement multi-agent solutions
  • 2. Configure actions and tools
  • 3. Automate computer-use and orchestration scenarios
  • 4. Create agent flows
  • 5. Implement human-in-the-loop workflows
Topic 2: Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan integration with enterprise systems
  • 2. Plan responsible AI strategy
  • 3. Design agents for internal or external audiences
  • 4. Plan reusable agent components
  • 5. Evaluate security and governance considerations
  • 6. Plan channels and deployment
  • 7. Plan identity strategy
Topic 3: Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Monitor agent flows and performance
  • 2. Apply responsible AI practices
  • 3. Implement governance and security controls
  • 4. Test and validate agent behavior
  • 5. Use Power Platform pipelines and ALM processes
  • 6. Manage deployments and environments

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q119-Q124):

NEW QUESTION # 119
A company integrates a Model Context Protocol (MCP) service that exposes ticket-management operations.
The MCP service requires authenticated requests and exposes multiple callable operations that must be selectively governed for agent use.
To meet the business needs, the MCP configuration must meet the following requirements:
Only the allowed capabilities must be callable during conversations.
Requests must succeed without embedding credentials in topic steps.
The agent must be configured to send requests to the correct backend.
You need to configure MCP tools for the agent.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 120
A team is preparing to manage agents in Copilot Studio by using ALM from Power Platform.
A solution must be created before agents and configuration of assets can be managed through ALM.
You need to create a solution that can contain agents and related assets.
Which three actions should you perform in order? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 121
You run multiple evaluation tests for an agent in Copilot Studio before expanding user access.
You observe the following about the evaluation results:
Each evaluation case is reported as meeting or missing the expected response.
Some evaluation cases fail repeatedly across several runs.
Each run displays the expected response and the response generated by the agent.
You need to interpret what the evaluation results reveal.
What should you conclude based on each interpretation? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 122
You need to add Fabrikam Inc.'s MCP servers as a tool so the agent can perform the required operations during conversations.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 123
Drag and Drop Question
A company configures an agent flow that interacts with multiple systems to complete user requests.
The company must integrate external services, retrieve data, and notify users as part of the same automated flow run. To support this scenario, the agent flow must be able to do the following:
- Call an external API.
- Retrieve stored data from a supported internal data source.
- Send a Teams message.
You need to select a connector or action type for each requirement.
What should you use? To answer, move the appropriate connectors or actions to the correct requirements. You may use each connector or action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Make an HTTPS request.
To call an external API within a Copilot agent flow, you should make an HTTPS request.
Direct API Integration: It allows the flow to send HTTP requests (GET, POST, PUT, DELETE) directly to any external REST API endpoint.
Data Retrieval & Actions: It can both fetch data from external systems and send data to trigger external processes in a single automated run.
Flexibility: It does not require a pre-built ecosystem connector, meaning you can connect to any custom or proprietary external service as long as you have the API URL and authentication details.
Box 2: Add a standard connector.
You should add a standard connector.
Standard and custom Power Platform connectors provide the communication interface required for a Copilot agent flow to read from or write to external systems in real-time. They act as wrappers around APIs, enabling the agent to securely authenticate, integrate external services, retrieve stored data from internal data sources, and trigger actions across multiple business applications within a single automated flow run.
Box 3: Trigger a notification
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/integrations


NEW QUESTION # 124
......

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