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| Section | Weight | Objectives |
|---|---|---|
| Platform | 10% | - Core platform configuration
|
| Data Setup | 36% | - Consumer Goods Cloud data model
|
| Visit Planning | 6% | - Territory and route management
|
| Visit Execution | 36% | - In-store process management
|
| Integrations | 6% | - System connectivity
|
| Analytics | 6% | - Reporting and KPIs
|
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NEW QUESTION # 58
Universal Connect (UC) offers a router to its customers, which is included as part of the Business Internet offer. However, the router has no commercial significance to the selling process. UC is currently using Industries Order Management (OM).
How should a Consultant model the router with respect to the Business Internet offer?
Answer: A
Explanation:
In Salesforce Communications Cloud and Industries Order Management (OM), products that do not carry commercial value but are required for fulfillment must be modeled as Technical Products. Public Salesforce EPC and OM design guidance explains that a Technical Product is used when an item is not visible during selling, does not influence the commercial configuration, and is instead required for downstream fulfillment, service activation, or device provisioning.
In the case of Universal Connect (UC), the router included with the Business Internet offer has no commercial significance-meaning sales agents do not configure it, no pricing is associated with it, and customers should not see it as a selectable or independent commercial item. Instead, it simply needs to appear in the fulfillment layer so that the order can drive device shipment, installation, inventory allocation, or activation steps.
Salesforce's recommended modeling approach is to:
Create the router as a Technical Product Specification.
Add it to the Business Internet offer as a Technical Child.
Allow decomposition in OM to generate Fulfillment Request Lines (FRLs) for the router automatically, without exposing it during quoting.
This ensures:
Clean commercial experience (router hidden from the sales journey).
Accurate fulfillment instructions to downstream systems.
No need for complex rules or hiding logic in quote documents.
Options A and B incorrectly place the router inside the commercial structure, which is not aligned with EPC best practices. Option D introduces a separate offer and automation logic, which adds unnecessary complexity and breaks modeling principles.
NEW QUESTION # 59
Which KPIs can be derived using Planogram detection?
Answer: D
Explanation:
Planogram analysis focuses on measurable shelf-compliance indicators such as Out of Stock, Share of Shelf, and product facings. These metrics allow a consumer goods organization to determine whether products are available, whether they occupy the expected proportion of shelf space, and whether the required number of product faces are visible to shoppers.
Salesforce defines Planogram Check as an assessment task used to track product displays and evaluate shelf execution. For planogram-related Retail Store KPIs, Salesforce explicitly maps Assessment Indicator Definitions to KPI types. Product-facing measurements use Facings, share-of-shelf measurements use Share of Shelf, and stock-availability measurements use Out of Stock. The facing measure is associated with individual products or SKUs when the organization needs to determine the number of visible product facings.
The underlying planogram model associates the reference Image with an In-Store Location and connects products to that location. During execution, those relationships provide the product-specific context required to assess whether the shelf configuration conforms to the intended merchandising arrangement. Shelf size itself is not one of the supported KPI types for this planogram-compliance configuration.
Study Guide Topics:Visit Execution - > Planogram Check - > Share of Shelf - > Facings - > Out-of-Stock Compliance
NEW QUESTION # 60
When performing a search in an inventory check task which products are considered for the search?
Answer: A
Explanation:
When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.
NEW QUESTION # 61
ABC Telecom wants to enable Experience Cloud for their partners. They want Communications Cloud to communicate with external systems during an order capture journey for their partners. Users should go through a guided journey and connect with an external system seamlessly.
Which two features must a Consultant use to meet their needs?
Answer: A,D
Explanation:
For partner-facing guided journeys in Experience Cloud that must communicate with external systems during order capture, Salesforce recommends using OmniScripts and Integration Procedures together.
OmniScripts (A) provide the guided user journey-highly configurable, step-by-step flows where partners can configure products, enter customer data, and trigger backend processes. OmniScripts are the front-end orchestration layers for Communications Cloud CPQ and order capture in portals.
Integration Procedures (C) are the server-side execution engine that handle:
Calling external systems
Orchestrating multiple APIs
Handling transformations
Reducing client-server chattiness
They are specifically optimized for Experience Cloud, where minimizing round trips and improving performance is critical.
DataRaptors (B) handle simple CRUD and transformations but are not well suited for multi-step external integrations.
FlexCards (D) are for display/UI components, not guided journeys or external API orchestration.
NEW QUESTION # 62
For what two reasons would the standard record pages for tasks of type other be visible instead of the KPI component?
Answer: C,D
Explanation:
For custom tasks of type Other, the related object ' s Lightning Record Page must contain the Consumer Goods Custom Task Measures component and that page must be activated for the appropriate users. If either configuration is missing, users can receive the standard record-page experience instead of the KPI-specific interface.
Salesforce instructs administrators to create or modify the applicable custom-object record page in Lightning App Builder, drag the Consumer Goods Custom Task Measures component onto the page, configure its properties, and save the configuration. The component can display measures such as overall compliance, product-category compliance, and product compliance.
Lightning Record Pages are also subject to activation and assignment rules. An administrator can assign a record page according to app, record type, and user profile. Consequently, creating a page containing the custom KPI component is insufficient if the intended field user ' s profile is not assigned to that page.
Salesforce Mobile supports Lightning Record Pages and does not inherently force custom tasks to display only standard pages. Similarly, Lightning App Builder does support inclusion of Consumer Goods custom- task components.
Therefore, both component configuration on the related object ' s record page and correct record-page assignment to the user profile are required for the custom KPI experience to appear.
Study Guide Topics:Platform - > Lightning App Builder - > Custom Task Measures - > Record Pages - > Profile Assignment
NEW QUESTION # 63
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