Apple Apple-Device-Support Exam Questions 2026 Tips To Pass

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Apple Apple-Device-Support Exam Syllabus Topics:

SectionWeightObjectives
Troubleshooting and Diagnostics15%- Use built-in tools: Console, Activity Monitor, Diagnostics
- Resolve startup, performance, and crash problems
- Identify common hardware and software issues
Device Setup and Configuration20%- Manage settings, preferences, and profiles
- Set up and activate iPhone, iPad, and Mac
- Configure Apple Account and iCloud services
User and Account Management15%- Create and manage user accounts
- Secure accounts with passwords, biometrics, and recovery
- Resolve account access and sync issues
Network and Connectivity15%- Configure Wi-Fi, Bluetooth, and cellular connections
- Use AirDrop, Continuity, and Handoff features
- Troubleshoot network and connectivity problems
Security and Privacy15%- Protect data and resolve security issues
- Configure privacy settings and permissions
- Implement security features: FileVault, Activation Lock, Find My
Software, Apps, and Content Management20%- Update and restore iOS, iPadOS, and macOS
- Install, update, and troubleshoot apps
- Manage media, files, and storage

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Apple Device Support Exam Sample Questions (Q116-Q121):

NEW QUESTION # 116
Which feature limits what a root user can do to macOS?

Answer: B

Explanation:
System Integrity Protection (SIP) restricts root user actions, protecting critical system files and processes from modification, even with admin privileges. Enabled by default since macOS Sierra.
* Option A: XProtect scans for malware, not limits root.
* Option B: Full Disk Access grants permissions, not restricts.
* Option D: Secure Enclave handles encryption, not root limits.
References: Apple Support - " About System Integrity Protection " (support.apple.com/HT204899).


NEW QUESTION # 117
Select Four.
What file system formats are available in Disk Utility on a Mac

Answer: A,C,D,E

Explanation:
Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks. According to the Apple Device Support Reference Materials 1 , these formats are:
* Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals.
APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted).
* Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case-sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted).
* ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity.
* MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32.
FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity.
Therefore, the correct answer is A, C, D, and F.
:
File system formats available in Disk Utility on Mac .


NEW QUESTION # 118
How do you start your MacBook Pro in macOS Recovery?

Answer: D

Explanation:
On Apple silicon Macs (e.g., recent MacBook Pros), hold the power button until "Loading startup options" appears, then select "Options" > "Continue" to enter macOS Recovery.
* Option A: Command-Option-R is for Internet Recovery, not standard.
* Option C: Power-Shift-Control-Option isn't valid.
* Option D: Command-R works on Intel Macs, not always silicon.
References: Apple Support - " Use macOS Recovery on Mac " (support.apple.com/HT201314).


NEW QUESTION # 119
What are two features of two-factor authentication for a personal Apple ID?

Answer: A,D


NEW QUESTION # 120
Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Answer: B


NEW QUESTION # 121
......

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