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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam |
| Exam Number: | CIS-DF |
| Certificate Validity Period: | 2 years |
| Related Certifications: | CIS-HAM CIS-ITSM CIS-SM CIS-DISCO CIS-VR CIS-SAM CIS-SIR |
| Real Exam Qty: | 75 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Multiple Select, Matching / Drag-and-Drop, Scenario-based |
| Available Languages: | English, Spanish, Japanese, Portuguese (Brazil) |
| Exam Price: | $150 USD (free first attempt until June 2026) |
| Recommended Training: | CMDB Fundamentals CSDM Fundamentals Configuration Management Database (CMDB) Implementation |
| Exam Registration: | ServiceNow University Registration Pearson VUE Scheduling |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow CSA certification, hands-on CMDB experience, completion of CMDB Fundamentals and CSDM Fundamentals training; mandatory prerequisite for CIS-ITSM, CIS-HAM, CIS-SAM, CIS-DISCO, CIS-SM, CIS-VR, CIS-SIR |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-data-foundations-cmdb-and |
変化する地域に対応するには、問題を解決する効率を改善する必要があります。これは、試験に対処するだけでなく、多くの側面を反映しています。 CIS-DF実践教材は、あなたがそれを実現するのに役立ちます。これらの時間に敏感な試験の受験者にとって、重要なニュースで構成される高効率のCIS-DF実際のテストは、最高の助けになります。定期的にそれらを練習することによってのみ、あなたはあなたに明らかな進歩が起こったのを見るでしょう。それに、CIS-DF練習教材の利益を待つのではなく、支払い後すぐにダウンロードできるので、今すぐ成功への旅を始めましょう。
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質問 # 54
A Business Relationship Manager in an organization wants to implement Service Portfolio Management (SPM) and present offerings to business consumers.
Which CSDM domain does this align with?
正解：C
解説：
The correct answer is Service Consumption. Service Portfolio Management focuses on defining, organizing, and presenting services and offerings to business consumers. In CSDM, this aligns with the Service Consumption, or Sell/Consume, domain. This domain explains how business-facing services and offerings are made available to users, departments, locations, or customer groups. Design and Planning is concerned with strategic planning objects such as Business Applications, Business Capabilities, and Information Objects.
Build and Integration focuses on development and delivery pipelines. Service Delivery focuses on the technical operation and management of services. Since the scenario is about presenting offerings to business consumers through Service Portfolio Management, it clearly belongs to Service Consumption.
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質問 # 55
Which are values of CMDB? (Choose 2 options)
正解：B、D
解説：
The CMDB is a foundational capability that enables organizations to operate IT services with confidence, resilience, and efficiency. Its value lies not in automation for its own sake or financial data management, but in how it supports service-aware operations and decision-making.
Strengthening operational resiliency (Option A) is a core value of the CMDB. By maintaining accurate configuration data and relationships, organizations can better understand dependencies, assess risk, and recover more quickly from incidents or outages. A trusted CMDB enables proactive problem management and informed change planning, directly contributing to resiliency.
Streamlining Incident and Change Management (Option B) is another primary value. Accurate CI data allows incidents to be routed automatically to the correct support groups, enables faster root- cause analysis, and supports risk-based change assessments. This reduces manual effort, improves response times, and lowers operational risk.
質問 # 56
The following identification rule for a Hardware CI class has been defined
Two new CI records are imported into the Hardware class of the CMDB:
CI1: The name of this CI record matches the name of an existing CI record in the CMDB.
CI2: The IP address of this CI record matches the IP address of an existing CI record in the CMDB.
Which is correct based on the identification rule and the imported CI records?
正解：B
解説：
This question tests understanding of how the Identification and Reconciliation Engine (IRE) evaluates incoming CI data against Identification Rules and their priority order in ServiceNow.
From the identification rule shown:
Serial number (+ type) # Priority 100
Serial number # Priority 200
Name (Hardware) # Priority 300
MAC address + name (Network Adapter) # Priority 400
For a CI to be identified and matched, the incoming record must satisfy one complete identifier entry exactly as defined for that class.
CI1 (Name match only)
Although the name matches an existing Hardware CI, name alone is a low-priority identifier (300) and is not sufficient to uniquely identify a Hardware CI unless no higher-priority identifiers exist and the identifier entry criteria are fully satisfied. In practice, Hardware identification relies on serial number-based identifiers, not name-only matching, to avoid false positives. Therefore, CI1 cannot be confidently matched and is inserted as a new record.
CI2 (IP address match)
IP address is not part of any Hardware identification rule shown. IP address is typically used for discovery correlation or network relationships, not as a primary Hardware identifier. Since no identifier entry includes IP address, CI2 does not match any valid identification rule and is also inserted as a new record.
Because neither CI satisfies a valid identifier entry, both records are inserted as new CIs.
質問 # 57
A customer wants their Business Services tied directly to infrastructure CIs without Application Services. This violates which CSDM principle?
正解：A
解説：
In CSDM, Business Services should depend on Application Services, not directly on infrastructure. This ensures proper service abstraction and layered modeling.
質問 # 58
A CMDB Manager wants to start adding CSDM Design and Planning domain components into the CMDB.
Who is involved in this exercise?
(Choose 2 options)
正解：B、D
解説：
The Design and Planning domain of CSDM focuses on planning-level constructs such as Business Applications, Business Capabilities, Information Objects, and architecture context. The two roles most directly involved are the Application Owner and the Enterprise Architect . Application Owners provide authoritative ownership, lifecycle, criticality, and portfolio information for Business Applications. Enterprise Architects define and govern enterprise capabilities, application rationalization, architecture alignment, and strategic planning relationships. Application Service Owners are more closely aligned with operational service delivery and application service health, especially in the technical/manage domain. Business Relationship Managers are more closely tied to consumption, offerings, and business-facing service value.
Because Design and Planning is about application portfolio and enterprise architecture structure, the correct roles are Application Owner and Enterprise Architect.
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質問 # 59
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