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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Price: | USD 200 |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | Maintenance required with each Salesforce release cycle (typically 3x per year) |
| Related Certifications: | Salesforce Certified Nonprofit Cloud Consultant |
| Exam Format: | Multiple-select, Multiple-choice |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online (proctored) or Onsite (at a testing center) |
| Pre Condition: | Salesforce Administrator credential is strongly recommended. Candidates should have 2-5 years of experience with Salesforce and experience implementing Salesforce solutions in a nonprofit context. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Cloud-Consultant-Exam-Guide |
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Salesforce Nonprofit-Cloud-Consultant Exam is designed for professionals who specialize in providing Salesforce solutions to nonprofit organizations. Nonprofit-Cloud-Consultant exam is designed to test a candidate's knowledge of the Salesforce Nonprofit Cloud platform, including its features, capabilities, and best practices. Those who pass the exam earn the Salesforce Certified Nonprofit Cloud Consultant (SP20) credential, which is recognized and valued by nonprofit organizations worldwide.
NEW QUESTION # 92
A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?
Answer: C
NEW QUESTION # 93
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.
What are two considerations the nonprofit should take into account before making the switch?
Choose 2 answers
Answer: C,D
Explanation:
Explanation
https://sfdo-docs.s3-us-west-2.amazonaws.com/npsp_rd_upgrade_guide.pdf
NEW QUESTION # 94
An admin at a nonprofit using NPSP finds that the donation totals on a handful of donor's records are not showing the right totals.
How should the consultant troubleshoot this?
Answer: B
Explanation:
When donation totals on donor records are not showing correctly in NPSP, one common issue is that the Customizable Rollups might be configured incorrectly. Specifically, it's crucial to verify that the correct target custom field is chosen for the rollup calculations.
Steps to Troubleshoot:
* Check Customizable Rollups Settings:
* Navigate to NPSP Settings -> Donations -> Customizable Rollups.
* Review the rollup configurations to ensure that the correct fields are selected as targets for the rollup calculations.
* Verify Target Fields:
* Confirm that the fields where the totals should appear are correctly mapped in the rollup settings.
* Ensure there are no discrepancies or misconfigurations that might cause incorrect calculations.
* Review Opportunity Primary Contact:
* While the primary contact verification is less likely to affect donation totals directly, it's good practice to check that the opportunities are correctly associated with the primary contacts.
References:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Configure Customizable Rollups in NPSP
NEW QUESTION # 95
A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available.
The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?
Answer: B
NEW QUESTION # 96
A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?
Answer: D
Explanation:
In NPSP, the most efficient way to link a donation to a donor's campaign participation is through Automatic Campaign Member Management.31 How the Feature Works:32
* The Link:33 When an Opportunity (donation) is created, it has a Primary Campaign Source field.
* The Automation: If Automatic Campaign Member Management is enabled in NPSP Settings, the system automatically looks at the Primary Contact on the donation and checks if they are already a Campaign Member of that campaign.
* Status Update: If they are already a member, the system can automatically update their Member Status (e.g., from "Sent" to "Responded").
* Creation: If they are not yet a member, the system can automatically create a new Campaign Member record for that donor with a "Responded" status.
Why other options are incorrect:
* Customizable Rollups (Option B): These summarize financial totals but do not handle the "Status" or
"Response" logic on a campaign.
* Customizable Campaign Influence (Option C): This is a Sales Cloud feature used to attribute
"Influence" across multiple campaigns for a single deal. While relevant to high-level ROI, it is not the primary mechanism for simply recording that a donor "responded" to a specific direct mail appeal.
* Sales Process (Option D): This defines the "Stages" an Opportunity goes through (Pledged, Won, etc.) and has no role in campaign response tracking.
NEW QUESTION # 97
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