그리고 DumpTOP ISO-9001-Lead-Auditor 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=1mwGkhzUs_DYunhpsgUgancujhBp-RrH2
DumpTOP전문가들은PECB ISO-9001-Lead-Auditor인증시험만을 위한 특별학습가이드를 만들었습니다.PECB ISO-9001-Lead-Auditor인증시험을 응시하려면 30분이란 시간만 투자하여 특별학습가이드로 빨리 관련지식을 장악하고,또 다시 복습하고 안전하게PECB ISO-9001-Lead-Auditor인증시험을 패스할 수 잇습니다.자격증취득 많은 시간과 돈을 투자한 분들보다 더 가볍게 이루어졌습니다
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>> ISO-9001-Lead-Auditor시험문제집 <<
현재 경쟁울이 심한IT시대에,PECB ISO-9001-Lead-Auditor자격증 취득만으로 이 경쟁이 심한 사회에서 자신만의위치를 보장할수 있고 더욱이는 한층업된 삶을 누릴수 있을수도 있습니다. 우리DumpTOP 에서 여러분은PECB ISO-9001-Lead-Auditor관련 학습지도서를 얻을 수 있습니다. 우리DumpTOP는 IT업계엘리트 한 강사들이 퍼펙트한PECB ISO-9001-Lead-Auditor문제집을 만들어서 제공합니다. 우리가 제공하는PECB ISO-9001-Lead-Auditor문제와 답으로 여러분은 한번에 성공적으로 시험을 패스 하실수 있습니다. 중요한것 저희 문제집을 선택함으로 여러분의 시간도 절약해드리고 무엇보다도 많은 근심없이 심플하게 시험을 패스하여 좋다는 점입니다.
질문 # 225
Scenario 3:
Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded.
To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification.
The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team.
The audit team began by gathering information about Fin-Pro's understanding of ISO 9001 requirements.
While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance.
The team also reviewed the organizational chart and job descriptions to confirm employee competence.
They observed the company's working environment (social, psychological, and physical conditions).
The audit team analyzed the evidence and prepared an audit report with findings and conclusions.
In scenario 3, the audit team required access to see the organizational chart and job descriptions to verify the employees' competence. Based on audit best practices, is this acceptable?
정답：C
설명：
Comprehensive and Detailed In-Depth Explanation:
ISO 9001:2015 requires organizations to ensure competence of personnel whose work affects quality performance.
Clause References:
* Clause 7.2 - Competence: Organizations must determine, provide, and evaluate competence of employees performing work under the QMS.
* ISO 19011:2018, Clause 6.4.6 - Audit Evidence: Auditors should use a combination of document review, interviews, and observation to verify competence.
Why is the Correct Answer C?
* The organizational chart shows reporting structures and helps verify roles and responsibilities.
* Job descriptions outline required qualifications, skills, and competencies for each role.
* These documents provide objective audit evidence that personnel meet the required competencies for their positions.
Why are the Other Options Incorrect?
* A (Sufficient evidence) # Partially correct, but competence verification often requires multiple sources of evidence, including training records, certifications, and observations.
* B (Not relevant) # Incorrect because verifying competence is crucial for ensuring effective QMS implementation.
* D (Direct observation only) # Observation alone is insufficient; documentation and interviews are also required to confirm competence.
질문 # 226
You are carrying out an audit to ISO 9001 at an organisation which offers regulatory consultancy services to manufacturers of cosmetics.
You are interviewing the Technical Director (TD), who manages a team of regulatory experts responsible for providing regulatory services to customers.
You: "How do you ensure your regulatory team's competence concerning regulatory requirements is maintained?" TD: "The two Regulatory Experts we employ full-time have years of experience of working in the cosmetics industry." You: "How is their regulatory competence maintained?" TD: "They are dedicated individuals with lots of contacts in the sector." You: "How does the business enable them to maintain their understanding of current regulatory requirements?" TD: "We leave that up to them."
정답：
설명：
질문 # 227
According to ISO 19011, what two activities take place during the conduct of a audit follow-up?
정답：C,D
설명：
According to ISO 19011:2018, clause 6.7, the audit follow-up is the process of verifying the completion and effectiveness of corrective actions taken by the auditee as a result of an audit. The audit follow-up can include two main activities:
Verifying the effectiveness of the implemented corrective actions: this means checking whether the actions taken by the auditee have addressed the root causes of the nonconformities and prevented their recurrence or occurrence in other areas. The verification can be done by reviewing documents, records, data, or other evidence provided by the auditee, or by conducting a follow-up audit on site or remotely.
Verifying corrections taken to fix the reported non-conformities: this means checking whether the auditee has corrected the nonconformities identified during the audit and eliminated their immediate effects. The verification can be done by reviewing documents, records, data, or other evidence provided by the auditee, or by conducting a follow-up audit on site or remotely.
The audit follow-up can be conducted as a separate audit or as part of a subsequent audit, depending on the audit programme, the audit objectives, the audit criteria, the audit scope, the audit risks, and the audit findings.
The audit follow-up should be planned and conducted in accordance with the same principles and processes as the initial audit, and the results should be documented and reported accordingly. References:
ISO 19011:2018(en), Guidelines for auditing management systems, clause 6.7 ISO 19011 Management Systems Audit Checklist | Process Street, task 6.7.1 and 6.7.2 Conducting the Audit Follow-Up: When to Verify - The Auditor, section "Conducting the audit follow-up"
질문 # 228
One of the conflict resolution techniques is toning down. How is the conflict managed in that case?
정답：A
설명：
Comprehensive and Detailed In-Depth Explanation:Toning down (or de-escalation) is a conflict resolution technique where:
* Common agreements are emphasized to reduce tension.
* Disagreements are addressed with a rational and constructive approach.
Option A describes compromise, and Option B describes authoritative resolution, which are different conflict resolution techniques.
질문 # 229
You are conducting an ISO 9001 audit of a Materials Recycling Facility (MRF). The organisation processes waste plastics into raw materials for plastic bottle manufacturers. You reach the manual picking line where operators are removing contaminant materials from incoming products, such as plastic bags, plastic film and badly contaminated items that would compromise the recycling process. You interview the line supervisor.
You: "Why are these plastic items being rejected at this stage?"
Auditee: "They do not meet our processing standards."
You: "What is the reason for that?"
Auditee: "These items are likely to damage the machinery down the line. They can also compromise our quality standards. We need to protect our reputation for good quality output materials." You: "What happens to the rejected items?" Auditee: "Some get melted down in another process later on and some are disposed of as waste products that cannot be recycled." You: "What happens to the waste products?" Auditee: "I'm not sure. I suppose they go to landfill." Which two. of the following actions would you take to investigate further?
정답：C,E
설명：
According to the ISO 9001:2015 standard, clause 8.7 requires that an organization identify and control any nonconforming outputs that do not conform to the requirements of the customer or other relevant requirements. Nonconforming outputs are any outputs from the process, product or service that do not meet the specified quality criteria. Nonconforming outputs must be dealt with in one or more of the following ways:
Correction of the nonconformity
Segregation, containment, return or suspension of provision of products and services Informing the customer Authorisation for acceptance under concession The organization must also retain documented information on the description of the nonconformity, the actions taken, any concessions obtained, and the identification of the authority deciding the action to resolve the nonconformity.
In this scenario, you have interviewed a line supervisor who is responsible for managing a manual picking line where operators are removing contaminant materials from incoming products. The supervisor has explained that these plastic items are rejected at this stage because they do not meet their processing standards and they can damage their machinery and compromise their quality standards. The supervisor has also mentioned that some of these rejected items are melted down in another process later on and some are disposed of as waste products that cannot be recycled.
B: Check the process for handling nonconforming items: You can verify whether there is a documented procedure for identifying, segregating, containing, returning or suspending provision of nonconforming items at this stage. You can also check whether there is a system for informing customers about any nonconforming items that may affect their satisfaction or expectations.
D: Determine what happens to the waste products: You can verify whether there is a documented procedure for disposing of waste products that cannot be recycled as per environmental regulations and customer requirements.
These two actions would help you to determine whether there are any nonconforming outputs at this stage and how they are controlled by the organization.
질문 # 230
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PECB ISO-9001-Lead-Auditor인증시험은 현재IT업계에서 아주 인기 있는 시험입니다.많은 IT인사들이 관연 자격증을 취득하려고 노력하고 있습니다.PECB ISO-9001-Lead-Auditor인증시험에 대한 열기는 식지 않습니다.PECB ISO-9001-Lead-Auditor자격증은 여러분의 사회생활에 많은 도움이 될 것이며 연봉상승 등 생활보장에 업그레이드 될 것입니다.
ISO-9001-Lead-Auditor최신덤프문제: https://www.dumptop.com/PECB/ISO-9001-Lead-Auditor-dump.html
그리고 DumpTOP ISO-9001-Lead-Auditor 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=1mwGkhzUs_DYunhpsgUgancujhBp-RrH2