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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 10% | - Build dashboards - Create and customize reports - Understand report types |
| Topic 2: Salesforce Mobile | 8% | - Understand Salesforce Mobile app features - Configure compact layouts for mobile |
| Topic 3: Profile and Permission Sets | 12% | - Understand roles and role hierarchy - Create and assign permission sets - Manage user profiles - Configure field-level security |
| Topic 4: Data Modeling | 14% | - Understand Schema Builder - Create custom fields (data types) - Create custom objects - Set field-level security - Create relationship fields (Lookup, Master-Detail) |
| Topic 5: Data Management | 10% | - Import and export data using Data Loader - Understand duplicate rules and matching - Use Data Import Wizard |
| Topic 6: User Interface | 16% | - Create and customize list views - Create and customize reports and dashboards - Understand Lightning Experience UI - Customize page layouts |
| Topic 7: Salesforce Platform Fundamentals | 10% | - Explain the multi-tenant Salesforce platform - Describe the Salesforce architecture - Understand Salesforce object model - Navigate the Salesforce UI |
| Topic 8: Business Logic | 20% | - Understand validation rules - Create roll-up summary fields - Configure approval processes - Create formula fields - Understand workflow rules and Flow |
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NEW QUESTION # 70
What is the maximum number of rows will display?
Answer: B
Explanation:
The maximum number of rows that a report will display is 3,000. If a report returns more than 3,000 rows, only the first 2,000 rows are displayed and the rest are truncated. To see all the rows, you can export the report to a CSV file
NEW QUESTION # 71
Which action(s) must be taken for Salesforce updates?
Answer: B
Explanation:
Updates are automatic; nothing needs to be downloaded or installed is the correct action for Salesforce updates. Salesforce updates are a feature that allows the user to benefit from the latest features and functionality of the Salesforce platform without any hassle or interruption. Salesforce updates are delivered automatically to all orgs three times a year, in spring, summer, and winter. The user does not need to download or install anything to receive the updates, and the user's data and customization are preserved and compatible with the updates. Updates do not require purchasing an updated license, because the user's existing license covers the updates. Updates do not need to be downloaded with each release, because the updates are applied automatically to the user's org.
NEW QUESTION # 72
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?
Answer: B
Explanation:
The contact relationship on case is used to indicate the individual who has called in to the support center. The contact field on case is a lookup field that allows the user to select a contact from the related account or any other account. The owner relationship on case is used to indicate the user who is responsible for working on the case. The account relationship on case is used to indicate the company or organization that the case is related to.
NEW QUESTION # 73
An online retail company uses Sales Cloud and Marketing Cloud. The company's Salesforce associate needs help while working in Marketing Cloud and wants to hear other Salesforce professionals' opinions. They would like to post a question that anyone around the globe who is familiar with Salesforce can answer.
Which resource should they use?
Answer: A
Explanation:
The Trailblazer Community is the resource that the Salesforce associate should use to post a question that anyone around the globe who is familiar with Salesforce can answer. The Trailblazer Community is an online platform where Salesforce users, partners, employees, and experts can connect, collaborate, and learn from each other. The Trailblazer Community allows the user to ask questions, join groups, share ideas, access resources, and earn badges. Trailhead Academy is a resource that provides training courses, certifications, and learning paths for Salesforce users who want to enhance their skills and knowledge. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features.
NEW QUESTION # 74
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?
Answer: C
Explanation:
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently
NEW QUESTION # 75
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