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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems20-25%- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan Teams Phone connectivity and numbering
  • 3. Plan licensing requirements
  • 4. Plan emergency calling and routing
- Plan and design Teams Rooms and devices
  • 1. Plan management and monitoring solutions
  • 2. Plan device deployment and management
  • 3. Plan room systems and peripherals
- Plan and design Teams meetings
  • 1. Plan requirements for meetings, webinars, and town halls
  • 2. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 3. Plan audio conferencing
  • 4. Plan meeting policies and settings
Topic 2: Configure and manage Teams Rooms and devices20-25%- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates
- Manage endpoints and peripherals
  • 1. Manage device profiles and policies
  • 2. Configure IP phones, headsets, and cameras
- Monitor and maintain device health
  • 1. Troubleshoot device and connectivity issues
  • 2. Use monitoring and management tools
Topic 3: Configure and manage Teams meetings, webinars, and town halls15-20%- Implement Teams Premium features
  • 1. Manage custom branding and templates
  • 2. Configure advanced meeting capabilities
- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
- Configure meeting policies and settings
  • 1. Manage meeting experiences and features
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Configure audio and video settings
Topic 4: Configure and manage Teams Phone30-35%- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect
- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q65-Q70):

NEW QUESTION # 65
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 66
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC).
A user named User1 is configured as shown in the following exhibit.

User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.
User1 can make outbound calls, but no caller ID appears.
Which two commands should you run to resolve the issues? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer: C,D


NEW QUESTION # 67
You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.
Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 68
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy


NEW QUESTION # 69
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.
How should you complete the command? To answer select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/get-csusercallingsettings


NEW QUESTION # 70
......

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