Free PDF Quiz First-grade Peoplecert ITIL-4-HVIT - ITIL 4 Specialist: High-Velocity IT Exam Collection Pdf

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Objectives
Understand how ITIL practices contribute to high-velocity IT	- Key ITIL practices for high-velocity environments 1. Deployment management 2. Architecture management 3. Information security management 4. Service validation and testing 5. Business analysis
Understand the digital product lifecycle in terms of the ITIL operating model	- Digital product lifecycle and value streams 1. Designing and delivering digital products 2. Operating and improving digital products
Understand concepts regarding the high-velocity nature of digital enterprises	- Understand the concepts of high-velocity IT 1. The characteristics of high-velocity IT 2. Digital technology and digital organizations
Understand how to contribute to achieving value with digital products	- Value creation in high-velocity IT 1. Feedback loops and continual improvement 2. Customer and stakeholder value
Understand the importance of the ITIL guiding principles in a high-velocity IT environment	- Applying ITIL guiding principles 1. Optimize and automate 2. Focus on value

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Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q11-Q16):

NEW QUESTION # 11
Which statement is CORRECT when considering a transformation to high velocity IT?

A. High-velocity transformation should not come at the expense of the quality of the solution
B. Customer-facing systems should be excluded from the high-velocity transformation
C. All organizations benefit from high-velocity transformations
D. High velocity should be applied throughout the organization's IT

Answer: A

Explanation:
A transformation to high-velocity IT focuses on increasing speed, responsiveness, and flow, but it must still maintain appropriate levels of quality, reliability, and control. If quality is compromised, the organization risks increased failures, rework, and customer dissatisfaction, which undermines the benefits of higher velocity.

NEW QUESTION # 12
A project team was under pressure to create a minimum viable product as part of a new online banking service. The functionality was tested but errors have occurred in the live environment and these might impact customer retention rates.
Which practice has activities to help protect the organization from these errors?

A. Problem management
B. Deployment management
C. Service continuity management
D. Business analysis

Answer: A

Explanation:
Problem management includes activities to identify and address the underlying causes of errors in the live environment, helping protect the organization from recurring issues that could negatively affect customer retention.

NEW QUESTION # 13
A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?

A. Monitoring and event management
B. Service continuity management
C. Software development and management
D. Infrastructure and platform management

Answer: A

Explanation:
Monitoring and event management best supports an SRE team aiming to increase resilience, as it provides the tools to detect, diagnose, and respond to issues automatically, reducing downtime and improving system reliability.

NEW QUESTION # 14
What does a digital organization have to do to create or maintain a competitive advantage?

A. Deliver innovative new products and services quickly and reliably
B. Provide multiple, integrated support channels for products and services
C. Change how the IT function develops products and services
D. Use digital products to automate interactions with consumers

Answer: A

Explanation:
A digital organization must deliver innovative new products and services quickly and reliably to create or maintain a competitive advantage, as speed and innovation are critical differentiators in digital markets.

NEW QUESTION # 15
Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager.
Which is the BEST action for the team's manager to take?

A. Create a continual improvement register to record suggestions
B. Ask the team members to fully document their concerns
C. Invest in value stream mapping tools to document workflows
D. Observe the work and ask questions to see what really happens

Answer: D

Explanation:
The best action is for the manager to observe the work and ask questions to see what really happens, as this provides direct insight into issues like time pressure and duplication, aligning with Lean practices such as going to the gemba (seeing work at the source).

NEW QUESTION # 16
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