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| Section | Weight | Objectives |
|---|---|---|
| Database Management and Platform Security | 27% | - Database and Security Administration
|
| Self Service and Automation | 20% | - Self-Service Features
|
| Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Data Migration and Integration | 15% | - Migration and Automation
|
| Instance Configuration | 11% | - Instance Personalization and Configuration
|
| Platform Overview and Navigation | 7% | - Platform Overview
|
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NEW QUESTION # 465
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?
Answer: B
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-now-intelligence/page/use/performance-analytics
/concept/c_ForecastingData.html
NEW QUESTION # 466
What feature do you use to specify which users are able to access a Service Catalog Item?
Answer: A
Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/service-catalog-management/task/t
NEW QUESTION # 467
Which options are available in the Data Visualization configuration panel for how the data will be presented?
(Choose 2 answers)
Answer: A,E
Explanation:
In theData Visualizationconfiguration panel, users can define how data is presented. Theavailable optionsinclude:
Metrics (A)# Used to track and visualize performance over time.
Chart mapping (D)# Displays data in a graphical format like bar charts, pie charts, and line graphs.
Explanation of Incorrect Options:
Time maps (B)# Not a standard Data Visualization component in ServiceNow.
Configuration items (C)# Refers to CMDB records, not a visualization method.
Data sources (E)# Provides data but isnot a visualization method.
Reference:
ServiceNow Docs - Reporting and Dashboards
NEW QUESTION # 468
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
Answer: A,D,E,G,H
Explanation:
TheSystem Properties > Basic Configuration UI16page in ServiceNowallows administrators to customize the UI appearancefor end users. It providesbasic branding and theming optionsfor the ServiceNow instance.
Browser tab title#(A)You can modify the browser tab title that appears when users open ServiceNow.
Module text color#(B)This setting allows you to change the text color of the left navigation menu items.
Base theme#(D)You can select a base theme for the platform UI, impacting overall styling.
Header background color#(G)This setting changes the background color of the header in UI16.
Banner Image#(H)Allows uploading a custom banner/logo to replace the default ServiceNow logo.
C: Preferred browser# Incorrect. ServiceNow does not allow setting a preferred browser from System Properties. Users must configure this on their own.
E: Font style# Incorrect. UI16 Basic Configuration does not provide font customization options. Fonts are controlled through system themes and CSS.
F: Animation style# Incorrect. ServiceNow UI16 does not provide options to change animation styles from Basic Configuration.
Reference:
ServiceNow Basic Configuration UI16
ServiceNow CSA Training Material
NEW QUESTION # 469
Where do you navigate to add a list of Incidents created by a user to the bottom of their user record?
Answer: B
Explanation:
# Related Lists allow administrators to display associated records at the bottom of a form, such as incidents assigned to a user or requests submitted by a caller.
Steps to Add a Related List:
* Open a User record (e.g., sys_user table).
* Click on the Form Context Menu (#) > Configure > Related Lists.
* Select Incidents (task table with condition "Opened by = current user").
* Save changes.
* Option B (Related Cases) is incorrect because cases refer to Customer Service Management (CSM), not Incident Management.
* Option C (Add Lists) is incorrect because the correct term is Related Lists, not "Add Lists".
* Option D (Related Records) is incorrect because there is no such direct menu option.
# Reference: ServiceNow UI Configuration - Related Lists
NEW QUESTION # 470
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