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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Create help channels for user support - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| Topic 2: Channel & User Group Administration | 28% | - Convert public channels to private channels - Manage user groups and channel permissions - Configure channel management policies - Implement channel naming conventions and best practices - Manage default channels and required channels |
| Topic 3: Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Topic 4: Security | 15% | - Monitor and audit workspace activity - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies |
| Topic 5: User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding |
| Topic 6: App Administration | 10% | - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Configure app permissions and settings |
| Topic 7: Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies |
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NEW QUESTION # 149
You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?
Answer: A
Explanation:
Slack automation for app approvals suggests:
"Admins can define conditional rules to automatically approve or restrict apps and integrations and notify requesters of the approval status, while creating rules both at the org and workspace level for flexibility." Listing trusted members (B) does not automate the process. Cost-based approvals (C) are too narrow and risky.
(Reference: Slack Administration Study Guide - Automating App and Integration Approvals)
NEW QUESTION # 150
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends using an org-wide channel for announcements:
"An org-wide channel ensures that important updates reach every member across all workspaces.
Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates." Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.
(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)
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NEW QUESTION # 151
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
Answer: D
Explanation:
According to Slack's official SCIM documentation:
"Deactivating a user in the identity provider (IdP) automatically deactivates the user's Slack account through SCIM provisioning." This ensures the Workspace Admin is promptly deactivated across the Enterprise Grid without needing manual action in Slack itself. Options A, C, and D are manual or inefficient approaches when SCIM is available.
(Reference: Slack Administration Study Guide - SCIM Provisioning and Lifecycle Management)
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NEW QUESTION # 152
You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?
Answer: A
Explanation:
By default, Slack automatically routes requests (for apps, Slack Connect, invitations) to Workspace Admins via Slackbot:
"Approval requests are automatically sent to Workspace Admins and Owners via direct message from Slackbot for easy tracking and approval." No additional setup (A, C, D) is necessary unless a custom process is required.
(Reference: Slack Administration Study Guide - Managing Approval Requests)
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NEW QUESTION # 153
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
Answer: C
Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 154
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