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Microsoft PL-600 certification exam consists of multiple-choice questions and performance-based tasks that test the candidate's ability to design, develop, and deploy solutions using the Microsoft Power Platform. PL-600 exam covers topics such as data modeling, user interface design, automation, integration, and solution deployment. PL-600 exam is conducted online, and candidates are required to complete it within three hours.
Microsoft PL-600 Exam is a valuable certification for professionals who want to demonstrate their expertise in designing solutions using the Power Platform. PL-600 exam covers a broad range of topics and is suitable for individuals with different backgrounds and experience levels. Earning the certification can enhance an individual's career prospects and help them stand out in the job market.
NEW QUESTION # 126
Case Study 2 - Relecloud
Background
Relecloud provides regional air service in North America. The company uses a variety of systems, apps, and services to manage the business. You are hired to design a new solution to manage passenger information, reservations, and maintenance.
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low- sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type.
Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.
You need to recommend a feature that erases agent workloads and resolves reported issues.
What should you recommend?
Answer: B
Explanation:
Scenario: Agents need a way to track reservation issues.
Use Dynamics 365 Customer Service to:
Track customer issues through cases
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview
NEW QUESTION # 127
You are conducting performance testing for a Microsoft Power Platform solution. The solution uses Power Automate cloud flows to query and synchronize data across 10 different tables based on various criteria. You make the following observations:
* Internet speed during testing is fast (500 Mbps).
* There are 50 Dynamics real-time workflows in use.
* There are 63 Dynamics asynchronous workflows in use.
* There are 76 Power Automate cloud flows in use.
You identify the following performance issues;
You need to recommend steps to resolve the performance issues.
What should you recommend? To answer, select the appropriate options m the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Reduce usage of near real-time workflows
A real-time workflow can be converted to asynchronous workflow and back to real-time.
Box 2: Convert all Dynamics 365 workflows to Power Automate cloud flows.
Workflows are limited to Microsoft Dynamics 365/CRM application only.
Power Automate can span across multiple web-based services or applications at the same time.
Dynamics 365 CRM Workflows can be converted to Power Automate flows.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/create-real-time- workflows
https://rajeevpentyala.com/2019/12/11/d365-switching-from-workflow-to-microsoft-power-automate-flow/
NEW QUESTION # 128
A company has a Microsoft Power Platform environment.
The company requires a solution that provides integration with Azure services and on-premises data sources.
The integration must provide secure and efficient communication among the Microsoft Power Platform components, Azure services, and data sources.
You need to design a networking solution for the company.
What are two possible ways to incorporate the design? Each correct answer presents a complete solution NOTE: Each correct selection is worth one point.
Answer: A,C
NEW QUESTION # 129
You are a Microsoft Power Platform solution architect capturing requirements for a national retail chain protect. The project has the following requirements
* Retail employees must use the application on a company- prowled tablet device.
* The app must store data offline
* Environment capacity must be monitored to ensure usage stays within 80 percent of available capacity
* Apps are shared with security group teams for users to access.
You need to identify the project s functional and non-functional requirements.
How should you categorize the requirements? To answer, drag the appropriate categories to the correct requirements. Each category may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
NEW QUESTION # 130
A retail company runs a Microsoft Power Automate flow that notifies customers when their orders are shipped.
The flow runs under a service account that experienced much higher API transaction volumes over the last 12 hours due to a sales promotion. An administrator reports that the flow is often delayed and sometimes fails to send the customer notification. You need to validate the platform limit the flow is encountering. Which platform limit is disrupting the flow?
Answer: C
NEW QUESTION # 131
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