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| Section | Weight | Objectives |
|---|---|---|
| Implementation Strategies | 15% | - Evaluate declarative vs custom development options - Determine deployment and change management approaches - Plan and manage implementation projects |
| Practical Application of Sales Cloud Expertise | 33% | - Opportunity management, products, price books and quotes - Territory management and forecasting - Account and contact management - Lead management and conversion - Security and sharing configuration |
| Data Management | 8% | - Data quality and scalability considerations - Manage large data volumes and cross-system data flows - Data migration and integration planning |
| Consulting Practices | 7% | - Solution design and validation - Project lifecycle and delivery - Requirements gathering and analysis |
| Sales Lifecycle | 23% | - Build reports and dashboards for sales KPIs - Design sales and marketing processes - Align solutions with business requirements, KPIs and challenges - Apply Sales Cloud features and related products |
| Sales Productivity and Integration | 8% | - Collaboration and mobile solutions - Third-party application integration - Email and productivity tools integration |
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NEW QUESTION # 20
CORRECT TEXT
Reps only entering opportunities after the closed/won stage - how to change this behavior (choose 2 answers:)
a.Remove stages& fields that are not critical
b.Create opportunity stage report
c.User adoption dashboard
d.Workflow rule to alert sales manager when opportunity stage changes
Answer:
Explanation:
A,
C
NEW QUESTION # 21
Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?
Answer: C
Explanation:
In Salesforce Sales Cloud, when working with Sales Territories, a territory model must be activated to view any reassigned accounts. This is because only an active territory model applies the defined territory account assignment rules to assign accounts. While a model is in the Planning state, it allows for setting up and testing, but changes are not applied to live data. Activation finalizes the model and makes the assignments visible and enforceable. This ensures that accounts are correctly reassigned based on the updated rules in the territory model.
For further information, refer to Salesforce documentation on Activating Territory Models.
NEW QUESTION # 22
Match this tip with its design consideration. "Make it easy for users to find data"
Answer: E
NEW QUESTION # 23
Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?
Answer: A
Explanation:
Salesforce provides a standard feature called "Contacts to Multiple Accounts" that enables users to associate a single contact with multiple accounts without the need for custom objects or additional fields.
Here's how it works:
* Contacts to Multiple Accounts Feature: This feature allows users to create multiple relationships between a single contact and various accounts. Salesforce recognizes the flexibility needed when contacts (such as consultants or vendors) may work with multiple organizations.
* Efficiency and Simplicity: Enabling this feature in Setup is straightforward and requires no custom development. It also allows users to define the role of each contact for each account, providing more context on the nature of each relationship.
* Salesforce Best Practices: Salesforce recommends using the built-in Contacts to Multiple Accounts feature as the primary solution for managing such relationships, as it leverages standard functionality that is fully supported and well-documented.
* References: More details can be found in Salesforce's documentation on Contacts to Multiple Accounts, which outlines how to enable and use this feature in Sales Cloud.
In summary, to relate a contact to multiple accounts, the best practice is to enable users to relate a contact to multiple accounts in Setup (Option C), as this method is standard and directly supported by Salesforce.
NEW QUESTION # 24
The sales manager at Northern Trail Outfitters (NTO) is concerned that the leads from the marketing department are outdated and poor quality. What action should be taken to address this issue? Choose 2 answers
Answer: B,C
NEW QUESTION # 25
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