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| Section | Weight | Objectives |
|---|---|---|
| Domain 3: Manage Data for AI | 20% | - Acquire, prepare, and govern data assets
|
| Domain 1: Initiate and Align AI Initiatives | 22% | - Identify and validate AI business value and alignment
|
| Domain 2: Plan AI Implementation | 23% | - Define requirements and technical specifications
|
| Domain 5: Deploy, Operate, and Evolve AI Solutions | 17% | - Plan and manage deployment and transition
|
| Domain 4: Execute and Monitor AI Development | 18% | - Oversee model development and integration
|
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問題 #139
The project team at an IT services company is working on an AI-based customer support chatbot. To help ensure the chatbot functions effectively, they need to define the required data.
Which method meets the project requirements?
答案:A
解題說明:
For an AI-based customer support chatbot, PMI-CPMAI-aligned lifecycle guidance stresses that defining required data starts from real, historical interactions that reflect actual customer needs and behaviors. Gathering historical customer interaction logs for training data (option B) is the method that best meets this requirement. These logs typically include customer questions, intents, issues, resolutions, and escalation paths, providing a rich, labeled or label-ready corpus that is highly representative of real-world use.
By analyzing these logs, the team can identify the most frequent intents, common phrasing, edge cases, and areas where customers are confused or dissatisfied. This directly informs data schema design, labeling strategies, and coverage requirements for the chatbot. It also helps define performance metrics (such as resolution rate for top intents) and guardrails. Synthetic data (option A) may supplement coverage but should not be the primary basis for defining required data, as it risks encoding designer assumptions instead of reality. Feedback from beta customers (option C) is valuable later in the evaluation and improvement phases. Developing scripts based on anticipated queries (option D) aids dialogue design but does not truly define the underlying data required for robust training. Therefore, gathering and leveraging historical customer interaction logs is the most appropriate method to define required data for an effective support chatbot.
問題 #140
A government agency plans to implement a new AI-driven solution for automating risk analysis. The project team needs to ensure that all stakeholders accept the solution and the project scope is well-defined. They must identify whether the AI approach is the best solution compared to traditional methods.
Which method meets this objective?
答案:B
解題說明:
In the CPMAI-aligned approach, before committing to an AI solution, teams perform a structured AI go/no-go assessment to determine whether AI is actually the right tool compared with traditional analytical or rules-based methods. This assessment looks at data readiness, technical feasibility, business value, risk, and alignment with stakeholder expectations. It is also where the project scope is clarified and boundaries are set: what problems AI will address, what remains non-AI, and what success looks like in measurable terms.
CPMAI and PMI-style AI guidance emphasize that you should not jump directly into model building or specific architectures before you have answered the fundamental question: "Is AI the appropriate approach here, given our data and constraints?" The go/no-go assessment explicitly compares AI options with conventional solutions, evaluates whether available data is sufficient and usable, and highlights ethical, regulatory, and operational risks. This process provides a transparent, evidence-based decision that helps gain acceptance from stakeholders because they see that AI was chosen (or rejected) after a systematic evaluation. Therefore, performing a comprehensive AI go/no-go assessment focusing on technology and data factors is the method that best meets the objective.
問題 #141
A healthcare organization plans to use an AI solution to predict patient readmissions. The data science team needs to identify data sources and ensure data quality.
Which method will meet the project team's objectives?
答案:B
解題說明:
In PMI-CPMAI's treatment of data for AI, especially in sensitive domains like healthcare, the first responsibility of the project and data science teams is to understand and assess data quality and suitability before model development. The guidance states that AI teams should "systematically profile candidate data sources to evaluate completeness, consistency, validity, and coverage of key populations and variables relevant to the use case." Data profiling tools are highlighted as a practical means to inspect distributions, missing values, outliers, and anomalies across structured clinical, administrative, and claims data.
For a patient readmission prediction use case, PMI-CPMAI stresses that teams must identify which sources (EHR, discharge summaries, lab results, prior admissions, demographics, social determinants, etc.) are available and then "quantify data quality metrics such as completeness and timeliness to determine whether the dataset is fit for training and deployment." While techniques such as augmentation or real-time validation might be valuable later, they build upon an initial understanding obtained via profiling. Operationalizing a catalog supports governance and discovery but does not directly satisfy the immediate need to measure data quality.
Therefore, the method that best meets the objective of identifying data sources and ensuring data quality is to use data profiling tools to assess data completeness and other quality dimensions, providing an evidence-based foundation for subsequent preprocessing, feature engineering, and model training.
問題 #142
An IT services company is developing an AI system to automate network security monitoring. The project manager needs to consider various factors to mitigate risks associated with false positives and false negatives.
Which action should the project manager implement?
答案:B
解題說明:
In AI-enabled security monitoring, PMI-style AI risk management highlights false positives and false negatives as key operational risks: false positives overwhelm analysts and create alert fatigue, while false negatives hide real threats. To mitigate these, guidance stresses continuous monitoring, feedback, and human-AI collaboration, not just algorithm choice. Establishing a continuous feedback loop with security teams (option D) means that security analysts review alerts, label them as true/false, and feed those labels back into the AI pipeline. This enables threshold tuning, recalibration, and retraining, incrementally reducing misclassification rates over time.
Option B (model combinations and trade-offs) can help at design time, but it does not by itself guarantee ongoing control of false positives/negatives once the system is deployed. Option A is too narrow and algorithm-specific and ignores the governance and lifecycle aspects. Option C addresses data security, which is important but unrelated to classification error rates. PMI-style AI operations (akin to MLOps) underline that closed-loop learning with real-world feedback is critical for safety, resilience, and performance. Hence, the action that directly addresses the risk of false positives and false negatives is to establish a continuous feedback loop with security.
問題 #143
A team is running a forecasting project and wants to use previous user data to better predict future outcomes.
However, the team does not have access to all the data they need.
Which action should the project manager take?
答案:C
解題說明:
CPMAI explicitly frames AI and forecasting projects as iterative and incremental, not rigid, one-shot efforts.
The methodology allows teams to progress through phases with the understanding that they may loop back when new data or insights become available. In a forecasting project where not all desired historical user data is accessible yet, the recommended approach is to move forward with what is available, while planning and documenting assumptions about missing data and potential impacts.
PMI/CPMAI guidance stresses that waiting for "perfect" data can stall value delivery and increase project risk. Instead, early iterations using partial but representative data help validate the problem framing, test pipelines, and surface data-access issues early, while governance and data owners work on unlocking additional datasets. The key is to acknowledge explicitly that the project is iterative: you may return to earlier data understanding and preparation steps as new data becomes available. This is exactly what option B describes-moving forward while anticipating additional access and leveraging an iterative lifecycle to revisit earlier steps-rather than freezing the project (C) or blindly pressing ahead without a plan (A or D).
問題 #144
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