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Salesforce Plat-Arch-204 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Design Integration Solutions28%- Design scalable and secure solutions
  • 1. Given a use case that includes technical requirements, constraints, or drivers, specify the appropriate Salesforce application programming interface(s) (API) for the proposed solution
  • 2. Given a use case, identify the integration pattern that meets business requirements
  • 3. Given a use case, define the components which create a solution that meets business requirements
  • 4. Given a use case that includes technical requirements, constraints, or drivers, determine the standards, components, techniques, and security mechanism that should be used
  • 5. Given a use case, identify the trade-offs, limitations, and constraints that meet the proposed solution
Topic 2: Test and Deploy8%- Test and deploy integration
  • 1. Given a use case, identify the appropriate rollback strategy for an integration solution
  • 2. Given a use case, identify the appropriate testing strategy for an integration solution
  • 3. Given a use case, identify the appropriate deployment strategy for an integration solution
Topic 3: Build Solution23%- Implement and configure integration
  • 1. Given a use case, identify the considerations when choosing the right option in making an outbound call to an external system
  • 2. Given a use case, create a security solution for inbound or outbound integrations
  • 3. Given a use case, identify the factors needed to build resilience in an integration solution for system updates
  • 4. Given a use case, describe what should be considered when building a scalable solution
  • 5. Given a use case, determine error handling for different integration options
  • 6. Given a use case that includes technical requirements, constraints, or drivers, identify the considerations when designing and implementing an API(s), both Salesforce as an API provider and Salesforce as an API consumer
Topic 4: Maintain Integration11%- Monitor and maintain integration
  • 1. Given a use case, identify the appropriate monitoring and alerting strategy for an integration solution
  • 2. Given a use case, identify the appropriate performance optimization strategy for an integration solution
  • 3. Given a use case, identify the appropriate error handling and recovery strategy for an integration solution
  • 4. Given a use case, identify the appropriate logging strategy for an integration solution
Topic 5: Evaluate the Current System Landscape8%- Identify system landscape and standards
  • 1. Given a set of business requirements, identify the current system landscape and determine what standards, limitations, boundaries, and protocols exist
  • 2. Given a set of requirements, evaluate the authentication and authorization needs based on the system landscape
  • 3. Given an existing system landscape, analyze for constraints and/or pain-points to satisfy a business requirement(s)
Topic 6: Translate Needs to Integration Requirements22%- Define integration requirements
  • 1. Given a use case, identify the considerations when choosing the right option in making an outbound call to an external system
  • 2. Given a use case, identify non-functional requirements for an integration
  • 3. Given a use case, determine the appropriate integration pattern to meet business requirements
  • 4. Given a use case, identify functional requirements for an integration

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Salesforce Certified Platform Integration Architect Sample Questions (Q24-Q29):

NEW QUESTION # 24
What should an integration architect recommend to ensure all integrations to the Northern Trail Outfitters' company portal use SSL mutual authentication?

Answer: C

Explanation:
To ensure that all integrations calling into a Salesforce portal are secured with Mutual Authentication, the architect must enable and configure specific platform-level security settings. The primary recommendation is to Enforce SSL/TLS Mutual Authentication for the relevant integration users.
Mutual Authentication (Two-way SSL) adds a layer of trust beyond the standard session-based authentication. When enforced, the Salesforce server requires the calling client to present a valid CA-signed certificate that matches a certificate stored in the org. This ensures that only authorized systems with the correct private key can establish a connection.
To implement this, the architect must first work with Salesforce support to enable the feature. Once enabled, a Mutual Authentication Certificate must be uploaded to the org, and a specific user profile-cloned for integration purposes-must have the "Enforce SSL/TLS Mutual Authentication" permission enabled. This configuration forces the client to use port 8443 (the dedicated port for mutual TLS) for API calls, providing a highly secure, server-to-server connection that protects against impersonation and unauthorized data access.


NEW QUESTION # 25
Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lighting Experience. The mobile app needs to integrate with NTO's Salesforce org. Which Salesforce API should be used to implement this integration?

Answer: A

Explanation:
When building custom mobile or web applications that aim to replicate the look and feel of Salesforce Lightning Experience, the User Interface (UI) API is the architecturally recommended choice.
The UI API is specifically designed to provide the metadata and data needed to build high-fidelity user interfaces. Unlike the standard REST API (Option B), which returns raw record data, the UI API returns both data and metadata in a single response. This includes information about page layouts, field-level security, picklist values, and localized labels. By using the UI API, the mobile app can dynamically render fields according to the user's permissions and the organization's layout configurations, ensuring that the custom app stays in sync with changes made in Salesforce Setup without requiring code updates in the mobile app.
Connect REST API (Option A) is primarily used for Chatter, Communities (Experience Cloud), and CMS content, and while it is useful for those specific social features, it does not provide the layout and record-level metadata required for a full CRM interface. The UI API is the same underlying technology that powers the Salesforce mobile app and Lightning Experience itself. Therefore, utilizing this API allows NTO's developers to build a native app that perfectly mimics the Lightning Experience while reducing the amount of custom logic needed to handle complex Salesforce UI requirements.


NEW QUESTION # 26
Northern Trail Outfitters has recently implemented middleware for orchestration of services across platforms. The Enterprise Resource Planning (ERP) system being used requires transactions be captured near real-time at a REST endpoint initiated in Salesforce when creating an Order object. Additionally, the Salesforce team has limited development resources and requires a low-code solution. Which option should fulfill the use case requirements?

Answer: A

Explanation:
To satisfy a requirement for near real-time REST updates with limited development resources, the architect should utilize Flow Builder. Flow Builder is Salesforce's primary low-code tool for automating complex business logic and outbound integrations.
The Remote Process Invocation-Fire and Forget pattern is the most efficient way to signal an external system (or middleware) that a record was created without blocking the user. Using a Record-Triggered Flow on the Order object, the architect can configure an Action (such as an External Service or a simple HTTP Callout) to send the order data to the middleware's REST endpoint.
Option A is slightly incorrect because creating a platform event is just one step in an event-driven flow; the "Fire and Forget" pattern more accurately describes the end-to-end intent. Option B (Change Data Capture) is a powerful tool, but it is considered a "pro-code" or high-configuration so12lution on the middleware side, requiring the middleware to manage Replay IDs and Bayeux subscriptions. Option C leverages the native strengths of Flow to fulfill the requirement declaratively, 13allowing the team to14 deliver a functional integration without writing Apex code while meeting the near-real-time performance expectations of the ERP.


NEW QUESTION # 27
A company needs to send data from Salesforce to a homegrown system behind a corporate firewall. The data is pushed one way, doesn't need to be real-time, and averages 2 million records per day. What should an integration architect consider?

Answer: A

Explanation:
With a volume of 2 million records per day, this integration exceeds the practical limits of standard near-real-time patterns like Outbound Messaging or synchronous Apex Callouts. Sending 2 million individual REST requests would likely exhaust the daily API limit and could cause significant performance degradation in Salesforce due to transaction overhead.
An Integration Architect must recommend an Asynchronous Batch Data Synchronization pattern, typically facilitated by a third-party ETL/Middleware tool (e.g., MuleSoft, Informatica, or Boomi). Staging the records off-platform is essential for several reasons:
Throttling: The homegrown system behind a firewall may not be able to handle a massive, sudden burst of 2 million records. A middleware tool can ingest the data from Salesforce and "drip-feed" it into the target system at an acceptable rate.
Error Handling and Retries: Middleware provides sophisticated persistence and "Dead Letter Queues" to ensure that if the homegrown system goes offline, no data is lost.
API Efficiency: The middleware can use the Salesforce Bulk API 2.0 to extract the data in large chunks, which is significantly more efficient than individual REST calls and consumes far fewer API limits.
Option A is a valid concern but is a symptom of the wrong choice of tool (REST). Option B describes an inbound integration to Salesforce, whereas the requirement is outbound. By utilizing a third-party tool to stage and manage the 2 million record flow, the architect ensures that the integration is scalable, respects the corporate firewall constraints (via a secure agent or VPN), and maintains the performance of the Salesforce production environment.


NEW QUESTION # 28
Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales representatives need to select between valid service(s) for the customer's country and request shipping estimates from that service. Which solution should an architect propose?

Answer: A

Explanation:
When an organization must interact with multiple external services (34 different shipping providers) that change frequently, the primary architectural goal is to decouple Salesforce from the specific endpoints and protocols of those services.11 The architect should propose us12ing middleware to abstract the call. By introducing a middleware layer (such as an ESB or iPaaS), Salesforce makes a single, standardized call to the middleware, passing the country and order details. The middleware then handles the "Process Orchestration":
Service Routing: Determining which shipping service is valid for the specified country.
Protocol Mediation: Translating the standard Salesforce request into the specific format (REST, SOAP, XML, etc.) required by each individual shipping provider.
Maintenance: When a shipper is added or removed, the change is made in the middleware without requiring any code or metadata updates in Salesforce.
Option A (Picklists) creates a high administrative burden and does not solve the underlying technical complexity of making callouts to dozens of different APIs. Option B (Platform Events) is asynchronous and would introduce unnecessary latency for a sales rep who needs an estimate "on the spot" to complete an order. Middleware abstraction provides a scalable, maintainable, and agile architecture that allows NTO to optimize its shipping operations without disrupting the CRM user experience.


NEW QUESTION # 29
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