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| Section | Weight | Objectives |
|---|---|---|
| Tools and Artifacts | 23% | - Design frameworks and methods - Documentation and visualization - Strategy mapping and modeling - Decision-making tools |
| Value Design | 32% | - Strategic direction and rationale - Value measurement and outcomes - Context and innovation impact - Ethics and value alignment |
| Intangible Deliverables | 26% | - Change and adoption enablement - Culture and capability building - Governance and mindset - Stakeholder alignment |
| Leveraging Adjacent Roles and Skills | 19% | - Collaboration with architects and designers - Leading cross-functional work - Integrating UX and technical perspectives - Working with product and business teams |
ほとんどの労働者の基準はますます高くなることがわかっているため、Plat-UX-102ガイドの質問にも高い目標を設定しています。市場にある他の練習教材とは異なり、当社のトレーニング教材はお客様の関心を他のポイントの前に置き、私たちをずっと高度な学習教材にコミットさせます。これまで、最も複雑なPlat-UX-102ガイドの質問を簡素化し、簡単な操作システムを設計しました。Plat-UX-102試験問題の自然でシームレスなユーザーインターフェイスは、より流fluentに成長しました。使いやすさ。
質問 # 57
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
正解：A
解説：
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.
質問 # 58
Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price by customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily. Which Salesforce product should be considered for this business need?
正解：C
解説：
Revenue Cloud (including CPQ and Billing) powers complex product configuration, custom pricing, and quoting. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Revenue Cloud supports complex product configuration, pricing, quoting, and related revenue processes. It is appropriate when sales representatives must configure valid product combinations and customer-specific pricing, which is different from digital commerce storefronts or marketing engagement. Here, Revenue Cloud is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Commerce Cloud focuses attention elsewhere, while Marketing Cloud addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Revenue Cloud / Product Configuration
質問 # 59
A strategy designer is hired to help service agents pool their shared knowledge, see the bigger picture, and understand what may be causing poor and disjointed support experiences, and where other pain points and opportunities may lie. Which method of co-design workshop should be used?
正解：B
解説：
Journey mapping connects service agent knowledge to visualize end-to-end support breakdown points. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Journey mapping combines stages, actions, touchpoints, emotions, needs, and pain points into an end-to-end representation of an experience. It is especially useful when knowledge is fragmented across people or teams because the shared artifact exposes patterns and breakdowns that are difficult to see in isolation. Here, Journey mapping is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Prototyping focuses attention elsewhere, while Ideation addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam:
select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Journey Mapping - Start Your Journey Map
質問 # 60
A large professional services organization is starting to re-design its intranet platform. In the early stages of the project, the strategy designer plans on bringing a low-fidelity prototype to a co-creation session. What should the designer aim to achieve with the prototype?
正解：B
解説：
Low-fidelity prototypes are used early in a project to spark conversation and draw out needs, motivations, and expectations from participants - not to validate finished features (that comes with higher-fidelity work) or to assess technical feasibility. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. A prototype is a learning instrument, not merely a preview of the final interface. The team should use it to test the assumptions that create the greatest risk, gather evidence cheaply, and refine the strategic direction before committing to expensive implementation. Here, Help participants articulate their needs, motivations, and expectations. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Assess the feasibility for all features from participants.
focuses attention elsewhere, while Get validation from participants on the features and content. addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Design Strategy Prototyping - Explore Key Prototyping Considerations
質問 # 61
The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?
正解：B
解説：
The strategy designer should conduct an expert interview in consumer device engineering to determine whether or not to pursue this product idea. An expert interview is a way to gather information and insights from someone who has specialized knowledge or experience in a relevant domain. It can help validate assumptions, identify risks, and explore opportunities for innovation. Performing secondary research may not provide enough depth or specificity for this product idea. Hiring an engineer may be premature and costly at this stage.
質問 # 62
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