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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Application Clients25%- Troubleshooting
  • 1. Login and connectivity issues
    • 2. Feature availability problems
      • 3. Media quality issues
        - Integration and features
        • 1. Presence integration
          • 2. Voice and video features
            • 3. Mobility and remote access
              - Deployment and configuration
              • 1. Webex App
                • 2. Client policies and settings
                  • 3. Cisco Jabber
                    Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
                    • 1. Voice mail configuration
                      • 2. System setup and integration
                        • 3. High availability and redundancy
                          • 4. IVR implementation
                            - Troubleshooting
                            • 1. Message delivery problems
                              • 2. Integration faults
                                • 3. Call routing issues
                                  - Management and maintenance
                                  • 1. Backup and restore
                                    • 2. Integration with CUCM
                                      • 3. User and mailbox management
                                        Cisco Unified IM and Presence30%- Configuration
                                        • 1. Persistent chat
                                          • 2. Centralized deployment
                                            • 3. Calendar integration
                                              • 4. Federation configuration (XMPP, SIP)
                                                • 5. High availability
                                                  • 6. Apple Push Notification Service
                                                    - Troubleshooting
                                                    • 1. XMPP issues
                                                      • 2. Notification service problems
                                                        • 3. High availability failures
                                                          • 4. Calendar integration errors
                                                            • 5. Federation connectivity
                                                              Single Sign-On (SSO) for Collaboration Applications15%- SAML SSO login process flow
                                                              - SAML 2.0 components
                                                              • 1. Profiles
                                                                • 2. Binding
                                                                  • 3. Protocol
                                                                    • 4. Assertion
                                                                      - SSO types in collaboration environment
                                                                      • 1. Integrated Windows AD
                                                                        • 2. Smart card authentication
                                                                          • 3. Kerberos

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q84-Q89):

                                                                            NEW QUESTION # 84
                                                                            A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?

                                                                            Answer: A


                                                                            NEW QUESTION # 85
                                                                            Refer to the exhibit.

                                                                            Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

                                                                            Answer: D


                                                                            NEW QUESTION # 86
                                                                            Which device type is used to configure a Cisco Jabber desktop softphone?

                                                                            Answer: C


                                                                            NEW QUESTION # 87
                                                                            In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

                                                                            Answer: B

                                                                            Explanation:
                                                                            Explanation/Reference:
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/networking/ guide/10xcucnetx/10xcucnet010.html#:~:text=Intersite%20messages%20are%20transmitted%
                                                                            20and,synchronization%20over%20the%20intersite%20link.


                                                                            NEW QUESTION # 88
                                                                            Refer to the exhibit. Which statement is true?

                                                                            Answer: B


                                                                            NEW QUESTION # 89
                                                                            ......

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