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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:	PeopleCert
Exam Name:	PeopleCert ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:	ITIL-4-Specialist-High-velocity-IT
Exam Price:	Varies by region (~USD 400–550 equivalent)
Passing Score:	70% (28/40)
Related Certifications:	ITIL 4 Managing Professional ITIL 4 Foundation
Certificate Validity Period:	3 years
Available Languages:	Portuguese, Chinese, Polish, Japanese, Italian, German, Spanish, English, French
Exam Format:	Scenario-based questions, Multiple-choice, Closed-book
Exam Duration:	90 minutes
Real Exam Qty:	40
Recommended Training:	PeopleCert Official ITIL 4 High Velocity IT Training AXELOS ITIL 4 Guidance Materials
Exam Registration:	PeopleCert ITIL Certification Portal
Sample Questions:	Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:	Online proctored or authorized test center (PeopleCert)
Pre Condition:	ITIL 4 Foundation certification is required
Official Syllabus URL:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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ITIL 4 Specialist: High-velocity IT Exam study guide: exam ITIL-4-Specialist-High-velocity-IT real vce collection

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 3	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 4	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 5	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q25-Q30):

NEW QUESTION # 25
Which statement about service requests is CORRECT?

A. Service requests are only applicable for IT-related needs
B. Service requests require approval from senior management
C. Service requests are always handled as incidents
D. Service requests are submitted via agreed channels

Answer: D

NEW QUESTION # 26
A service provider is launching a new service. The target market is users who have limited experience of using the internet and are unlikely to use social media.
Which is the BEST method of providing user support?

A. Provide simple online support and contact numbers for the service desk
B. Implement a 'shift-left' approach to provide support and downloadable help articles
C. Use machine learning chatbots to anticipate the needs of the users and provide solutions
D. Use popular networking sites to promote and provide online user support

Answer: A

NEW QUESTION # 27
A service provider is tracking the likelihood of service failures that could affect the service consumer. What is this a measure of?

A. Risk
B. Availability
C. Priority
D. Impact

Answer: A

NEW QUESTION # 28
A service provider is planning a major change to its services and the way it delivers them. The project will include many changes to the working practices of staff. The service provider expects resistance to these changes and would like to manage communication in a sensitive way.
Which is the MOST appropriate approach?

A. Use a mix of communication methods and ensure that a feedback mechanism is included that allows anonvmitv to be retained
B. Use instant messaging for both communicating and receiving feedback to ensure a quick response for all affected staff
C. Use a mix of communication methods and ensure that any feedback received is shared openly on a public forum
D. Send an email to the affected staff and ensure that as much detail as possible is included

Answer: A

NEW QUESTION # 29
A team is evaluating commercial software products in an effort to improve communication and collaboration within the team.
The members of the team cannot agree on the process that they should use to evaluate the products.
Which step should the team complete LAST?

Answer:

Explanation:
Define requirements for configuring the product

NEW QUESTION # 30
......

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