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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Adoption and Analytics | 5% | - Moderation and community governance - Reporting and dashboards - Engagement and adoption strategies |
| Topic 2: Experience Cloud Basics | 8% | - Use cases and benefits of Experience Cloud - Platform capabilities and limitations - Experience types and use scenarios |
| Topic 3: Templates and Themes | 10% | - Lightning and Visualforce options - Theme customization and design - Template selection and configuration |
| Topic 4: Sharing, Visibility, and Licensing | 17% | - License types and allocation - Data access and security model - Sharing rules and external visibility |
| Topic 5: User Creation and Authentication | 13% | - Single Sign-On and identity providers - External user activation and permissions - User provisioning methods |
| Topic 6: Administration, Setup, and Configuration | 25% | - Deployment and migration - PRM and service integration - Site setup and activation |
| Topic 7: Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Performance and scalability - Limits and governor considerations |
| Topic 8: Branding, Personalization, and Content | 15% | - Personalization and targeted content - Branding and layout customization - Content management and CMS integration |
Itcertkey EX-Con-101 Web-Based Practice Test: For the Salesforce Certified Experience Cloud Consultant (EX-Con-101) web-based practice exam no special software installation is required. Because it is a browser-based Salesforce EX-Con-101 practice test. The web-based Salesforce Certified Experience Cloud Consultant (EX-Con-101) practice exam works on all operating systems like Mac, Linux, iOS, Android, and Windows. In the same way, IE, Firefox, Opera and Safari, and all the major browsers support the web-based EX-Con-101 practice test.
NEW QUESTION # 33
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
Answer: D
Explanation:
Content Management in Workspaces is where UMS can create the CMS collection before configuring the CMS Collection component in Experience Builder. Content Management allows UMS to create, manage, and publish content from Salesforce to its customer portal. UMS can create a CMS collection that contains a group of news articles from a workspace and then use the CMS Collection component to display the collection on its site.
NEW QUESTION # 34
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
Answer: C
Explanation:
This option allows NTO to manage its B2B accounts with multiple levels of hierarchy and grant record access based on the account relationship. External Account Hierarchy is a feature that enables this functionality for Customer Community Plus users. With this feature, users can view and edit records associated with their own account andany child accounts in the hierarchy3
NEW QUESTION # 35
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers
Answer: B,C
Explanation:
External users can be assigned as approvers on records or added directly to approval queues, as long as they have the appropriate user license and profile permissions. You also need to create a digital experience for those users, so they can access the approval process from the Experience Cloud site.
NEW QUESTION # 36
Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.
In which two ways can Salesforce PRM help UMS accelerate channel sales?
Choose 2 answers
Answer: A,B
Explanation:
Partner lead routing allows UMS to assign leads to partners based on predefined criteria, such as location, product, or industry. This helps UMS distribute leads more efficiently andincrease partner engagement.
Automated quoting capabilities allow partners to generate quotes for customers using UMS's pricing and discount rules. This helps partners close deals faster and more accurately.
NEW QUESTION # 37
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
Answer: B
Explanation:
The cause of the error is that accounts used in an External Account Hierarchy cannot be merged with another account. An External Account Hierarchyis a feature that allows you to create a hierarchy of partner accounts and contacts that mirrors the structure of your partner's organization. This helps you manage data access and visibility for your partners. However, accounts that are part of an ExternalAccount Hierarchy cannot be merged with other accounts, because this would disrupt the hierarchy and the sharing settings.
NEW QUESTION # 38
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