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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Best Fit Solutioning27%- Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices
- Create fit/gap analyses between requirements and OmniStudio capabilities
- Map process requirements to OmniStudio capabilities and explain the interaction between them
Topic 2: Data Tools23%- Describe the benefits of using Decision Matrices and Expression Sets and provide real examples
- Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers
- Design Integration Procedures and related Omnistudio Data Mappers
Topic 3: OmniScript27%- Explain the basic structure of an OmniScript
- Identify business process step requirements and map them to OmniScript Components required to implement them
- Validate developed OmniScript processes to ensure client expectation alignment
Topic 4: FlexCards23%- Design FlexCards to ensure they meet customer requirements/needs
- Collect and group the customer 360 Information required to show to an end user (Console, FlexCards)
- Explain the capabilities, use cases, and purpose of using FlexCards

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Salesforce Certified Omnistudio Consultant Sample Questions (Q158-Q163):

NEW QUESTION # 158
A company wants to track how OmniStudio component changes affect Salesforce record data over time for audit purposes. Which native Salesforce feature should be used alongside OmniStudio?

Answer: D

Explanation:
Field History Tracking is a native Salesforce feature that tracks changes to field values over time, regardless of whether the change originated from OmniStudio processes, Apex, or manual edits, supporting audit requirements.


NEW QUESTION # 159
What is the purpose of the "OmniStudio User" permission set license (PSL)?

Answer: C

Explanation:
The OmniStudio User permission set license is used as the licensing entitlement that allows OmniStudio-related permission sets to be assigned to a user. A PSL does not automatically provision all OmniStudio tools, and it does not itself replace proper permission set assignments, object permissions, or field-level security. The actual access model still requires assigning the relevant OmniStudio permission sets according to the user's role. Option A is close but too broad; the more precise purpose in this context is that the PSL enables the assignment and use of OmniStudio-specific permission sets. Salesforce documentation and release notes describe OmniStudio permission set licenses and the relationship between OmniStudio User/Admin licensing and permission set assignment.


NEW QUESTION # 160
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers

Answer: B,D

Explanation:
The two FlexCard features that the consultant should recommend to address this issue are Flyout and Block elements. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show more details or options for each product without cluttering the main FlexCard. A Block element is a container that can group related fields and elements in a FlexCard. The consultant can use a Block element with the Collapse property enabled to allow the user to expand or collapse a section of the FlexCard, such as specific fields or actions


NEW QUESTION # 161
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers

Answer: C,D

Explanation:
The two OmniStudio tools that the consultant should recommend to meet these requirements are: Calculation Matrix and DataRaptor Extract. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values. The consultant can use a Calculation Matrix to look up the unit price using the product code, the grade, size, and then multiply the unit price by a discount factor. A DataRaptor Extract is a tool that can retrieve data from a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Extract to get the product code, grade, size, and discount factor from Salesforce


NEW QUESTION # 162
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered. What FlexCard feature should the consultant recommend to address this issue?

Answer: D

Explanation:
The FlexCard feature that the consultant should recommend to address this issue is Flyouts. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use Flyouts to show some of the data elements and actions that are not essential for the main view of the product information, such as product details, specifications, reviews, etc.
This way, the consultant can reduce the clutter on the main FlexCard and improve the user experience


NEW QUESTION # 163
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