Valid CompTIA 220-1202 Study Notes - Associate 220-1202 Level Exam

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Security	28%	- Network and application security 1. Wireless security protocols 2. Encryption technologies 3. Firewalls and security appliances - Threats and mitigation 1. Malware types and removal 2. Social engineering prevention 3. Data protection and disposal - Security fundamentals 1. Authentication and authorization 2. Zero Trust concepts 3. Permissions and access control
Software Troubleshooting	23%	- Application and security troubleshooting 1. Security-related issues and fixes 2. Application crashes and errors 3. Installation and compatibility problems - Operating system issues 1. Update and driver failures 2. System crashes and performance issues 3. Boot errors and startup problems - Mobile device troubleshooting 1. Connectivity and synchronization issues 2. Performance and battery problems 3. App and OS update failures
Operational Procedures	21%	- Communication and professionalism 1. Customer service techniques 2. Incident reporting 3. SLA management - IT service management 1. Backup and recovery processes 2. Disaster recovery planning 3. Documentation and change management - Safety and compliance 1. Workplace safety procedures 2. Privacy and regulatory compliance 3. Environmental controls
Operating Systems	28%	- Windows installation, configuration, and management 1. Windows 10/11 features and settings 2. File systems, partitions, and storage management 3. Command-line tools and scripting 4. Device drivers and system updates - macOS, Linux, and Chrome OS basics 1. Installation and navigation 2. System configuration and maintenance 3. Command-line operations - Mobile operating systems 1. App installation and security settings 2. Android and iOS configuration 3. Mobile device management

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q298-Q303):

NEW QUESTION # 298
A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?

A. BitLocker
B. Windows Hello
C. Single sign-on
D. User Account Control

Answer: B

Explanation:
Windows Helloprovides alternative sign-in options including facial recognition, fingerprint scans, and PINs, reducing dependence on passwords.
FromAll-in-One Exam Guide:
"Windows Hello offers a range of biometric and PIN-based login methods designed to simplify access while enhancing security."
"It can be used in place of a password, ideal for users who frequently forget credentials."

NEW QUESTION # 299
Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.
INSTRUCTIONS
Quarantine and configure the appropriate device(s) so that the users' audio issues are resolved using best practice procedures.
Multiple devices may be selected for quarantine.
Click on a host or server to configure services.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Answer:

Explanation:
Host 2, Host 3, Host 4 , Host 5 ,Host 6, Host 7, Host 8 , Media Server - Stop All unwanted and malicious service (Persistance.j1zpxn Installer Service) from all the listed host and Media servers Refer screenshot below on the required service started/stopped on host2, same service to be started and stopped across all host servers.

A screenshot of a computer AI-generated content may be incorrect.

A screenshot of a computer AI-generated content may be incorrect.

NEW QUESTION # 300
An employee's personal smartphone was stolen. The employee's corporate email account is set up on the smartphone. Which of the following is the first action to take to prevent unauthorized users from accessing this email account?

A. Enabling GPS and geofencing
B. Remotely wiping any non-personal data
C. Changing the password on the email account
D. Enforcing existing BYOD policies

Answer: C

Explanation:
Changing the email account password immediately invalidates the existing authentication token on the stolen device and prevents unauthorized access to the corporate email account. This is the fastest and most direct action to secure the account while additional steps, such as remote wipe, can be performed afterward.

NEW QUESTION # 301
A Chief Executive Officer wants to meet with remote employees in a way that will allow for communication and training. Which of the following software technologies is the best for this situation?

A. Videoconferencing
B. Virtual desktop infrastructure
C. Screen sharing
D. Remote Desktop

Answer: A

Explanation:
Videoconferencingplatforms allow real-time face-to-face communication and are ideal for collaborative training sessions involving remote employees.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Videoconferencing tools such as Zoom or Microsoft Teams are specifically designed for real-time communication and training, making them ideal for executive or large-group meetings."

NEW QUESTION # 302
Which of the following script types requires that the system mode is set to Unrestricted to run unsigned scripts?

A. .js
B. .py
C. .bat
D. .ps1

Answer: D

Explanation:
PowerShell scripts (.ps1) require the execution policy to be set to Unrestricted (or another permissive level) to run unsigned scripts.

NEW QUESTION # 303
......

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