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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Store Execution Process - Configuration of Assortment Monitoring - Configuration of Planogram Compliance |
| Topic 2: Admin and Configuration | 12% | - User Setup and Permissions - Reports and Dashboards - Consumer Goods Cloud Data Model - Mobile Configuration |
| Topic 3: Visit Execution | 23% | - Visit Tasks and Task Types - Visit Execution Process - Photo Capture and Survey - Promotion Check and Promotion Details - Order Capture and Order Submission - Inventory Check and Product Listing |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Visit Tasks and Task Types - Configuration of Visit Plans and Visit Plan Targets - Configuration of Inventory Checks and Product Listings |
| Topic 5: Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Visit Planning Process |
| Topic 6: Store Execution | 15% | - Store Survey and Feedback - Store Execution Process - Planogram Compliance - Assortment Monitoring |
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NEW QUESTION # 18
A Company by the name of Northern Trail Outfitters (NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud ' s Einstein for CG - Visit Recommendations feature to NTO?
Answer: A
Explanation:
Einstein Visit Recommendations provide decision support for sales managers and field representatives by helping them determine which stores should receive attention and when those visits should be scheduled. The capability supplements the expertise of the field organization by presenting prioritized information derived from business rules and prediction insights.
Salesforce describes the feature as a mechanism for scheduling the right stores at the right time in order to maximize profit and deliver brand value. Visit Recommendations can identify stores that have not been serviced recently and present recommended visits that users can review and schedule. Managers remain responsible for deciding which recommendations to accept and for coordinating execution.
The recommendation architecture can use configurable flow strategies or Next Best Action strategies.
Organizations can tailor the logic to their own business requirements rather than relying on a mandatory external market-research dataset. This enables field professionals to focus their expertise on selling, merchandising, customer relationships, and execution while Salesforce surfaces relevant visit-planning intelligence.
The intended value is therefore workforce augmentation and improved prioritization-not replacement of experienced personnel.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Recommendation Strategies - > Store Prioritization - > Field Productivity
NEW QUESTION # 19
Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?
Answer: B,E
Explanation:
These permissions ensure that users have the necessary access to view and interact with the Tableau CRM for Consumer Goods Cloud app, providing critical analytics and insights.
NEW QUESTION # 20
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
Answer: B,C,D
Explanation:
These components provide comprehensive information about promotions and inventory, vital for effective retail execution.
NEW QUESTION # 21
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
Answer: D
Explanation:
CRM Analytics for Agentforce Consumer Goods requires a minimum set of records before the Analytics for Consumer Goods app can be successfully created. Salesforce identifies the required data objects as Account, RetailStore, Visit, RetailVisitKpi, and Product2. An Order record is additionally required when the organization wants to include both Retail Execution and sales data.
The Retail Visit KPI requirement is particularly important because Retail Visit KPI records contain actual information captured during visits against the Assessment Indicator Definitions and targets configured for Retail Execution. These records provide the analytics layer with visit-level compliance and performance measurements that can be used in dashboards for store performance, product performance, territory analysis, and other Retail Execution insights.
Retail Visit KPI records are generated as part of the assessment-task process based on the underlying Retail Store KPI configuration. Salesforce therefore requires at least one RetailVisitKpi record in the organization when validating the data prerequisites for the CRM Analytics application.
The analytics setup process validates these minimum data requirements and displays a message when required records are missing.
Study Guide Topics:Analytics - > CRM Analytics for Agentforce Consumer Goods - > Data Requirements - > Retail Visit KPI - > Retail Execution Analytics
NEW QUESTION # 22
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
Answer: D
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 23
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