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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policies and Settings | 22% | - Identity and access management - Analytics and dashboard usage - Security and compliance configurations - Slack Connect and app approval settings |
| Topic 2: Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Topic 3: Governance Structure | 8% | - Manage workflows and processes - Establish governance policies - Define admin and owner roles |
| Topic 4: Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Topic 5: Channel Strategy | 10% | - Apply use cases and best practices - Channel naming conventions and structure - Design channels for collaboration and workflows |
| Topic 6: Learning and Enablement | 18% | - Create learning materials and resources - Design training programs for users and admins - Plan and execute rollout strategies - Support adoption and troubleshoot issues |
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NEW QUESTION # 76
You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?
Answer: D
Explanation:
The correct answer is B . To provide hands-on practice with message threads, the activity must require participants to post a reply in a thread. An ice-breaker prompt works well because the facilitator can post one starter message and ask participants to reply in the thread with their answer. This gives learners practical experience opening a thread, replying in context, and understanding how threads keep side conversations organized without cluttering the main channel. Option A tests conceptual knowledge but does not provide actual practice using threads. Option C uses a poll, which may teach polling behavior or reactions but does not necessarily require threaded replies. Option D uses a huddle, which is an audio/video collaboration feature and does not teach message-thread behavior. Effective Slack User Essentials training should turn core features into simple interactive tasks. The music ice-breaker is low-risk, approachable, and naturally suited to practicing threaded conversation in a training channel.
Reference topic: Learning and Enablement - live training activities, hands-on thread practice, in-channel exercises, Slack User Essentials, and interactive learning design.
NEW QUESTION # 77
During the planning phase of a Slack migration, a key stakeholder suggests compressing the migration schedule to expedite the process. What is the most appropriate response?
Answer: B
Explanation:
It's important to consider the impact of compressing the migration schedule, assessing both risks and potential benefits. Discussing these factors with stakeholders allows for a collaborative and informed decision-making process, balancing the need for expediency with the importance of a thorough and smooth migration.
NEW QUESTION # 78
Your client is about to start the migration to Slack. Which strategy is most effective for communicating this change to their employees?
Answer: A
Explanation:
A series of informational meetings and Q&A sessions offer employees the opportunity to learn about Slack, understand the migration process, and have their concerns addressed.
Supplementing these with email updates ensures ongoing communication and reinforces key messages, leading to a more informed and smoother transition.
NEW QUESTION # 79
You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?
Answer: B,E
Explanation:
The correct answers are A and D . The client's constraint is that employees may not be able to attend pre- scheduled training because of competing initiatives. That immediately reduces the value of synchronous formats and increases the value of self-paced enablement. Videos let employees learn asynchronously, pause, replay, and consume material when their schedule allows. Documentation provides a durable reference that employees can search and revisit while using Slack. Together, videos and documentation create a flexible learning path that does not depend on everyone being available at the same time. Option B, a customer story, may inspire adoption but does not provide practical training coverage. Option C, live training, is exactly what the client may struggle to attend. Option E, a leadership AMA, can support launch engagement, but it is still scheduled and interactive rather than a reliable training delivery method for employees with limited availability. The consultant's job is to adapt the learning format to the client's capacity constraints, not force the standard delivery model.
Reference topic: Learning and Enablement - asynchronous learning design, video enablement, documentation strategy, launch constraints, and flexible training delivery.
NEW QUESTION # 80
A company wants to enhance the security of their Slack workspace by ensuring that only authorized employees can access it. What identity management setting should they implement?
Answer: C
Explanation:
Implementing SAML-based SSO with the company's corporate identity provider enhances security by ensuring that only authorized employees with corporate credentials can access the Slack workspace.
NEW QUESTION # 81
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