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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

Section	Weight	Objectives
Data and Analytics Management	17%	- Data import/export tools - Data security and quality - Reports and dashboards - Data validation and deduplication
Service and Support Applications	10%	- Case management - Entitlements and service contracts - Knowledge and support tools
Configuration and Setup	15%	- Company and org settings - Profile and permission sets - Sharing model and access controls - User management and security
Productivity and Collaboration	10%	- Email and calendar integration - Chatter configuration - Activities, tasks, and events
Sales and Marketing Applications	10%	- Lead and opportunity management - Forecasts and sales processes - Campaigns and products
Agentforce AI	8%	- AI assistant configuration - Use cases and limitations
Object Manager and Lightning App Builder	20%	- Lightning record pages and components - Lightning App Builder and page layouts - Fields, relationships, and schema - Standard and custom objects
Workflow/Process Automation	15%	- Salesforce Flow - Automation best practices - Approval processes

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Salesforce Salesforce-Certified-Administrator Practice Test with Latest Salesforce-Certified-Administrator Exam Questions [2026]

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Salesforce Certified Administrator Sample Questions (Q203-Q208):

NEW QUESTION # 203
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers

A. Sales Quotes
B. Opportunity Stages
C. Opportunity List View
D. Forecasting

Answer: A,D

NEW QUESTION # 204
An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options

A. Login Hours
B. Currency Locale
C. Password Policy
D. Default Language

Answer: B,D

Explanation:
Explanation
Currency locale and default language are two of the company settings that an administrator can configure in Salesforce. Currency locale determines howcurrency amounts are formatted and displayed in reports and other places. Default language determines the language used for labels, buttons, tabs, and other elements in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.admin_supported_currencies.htm&type=5https://help.salesforce.

NEW QUESTION # 205
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers

A. Customize Campaign Role.
B. Add the Campaign Member related list to the Opportunity page layout.
C. Add the Opportunity Contact Role related list to the Opportunity page layout.
D. Customize Opportunity Contact Role.
E. Customize Campaign Member Role.

Answer: C,D

Explanation:
Explanation
Opportunity contact roles allow you to track ROI for contacts that are key stakeholders for opportunities. You need to customize the contact role field and add the related list to the opportunity page layout.
References: https://help.salesforce.com/s/articleView?id=sf.opportunity_contact_roles.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opportunity_contact_role.htm&type=5

NEW QUESTION # 206
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?

A. Use a custom email services to set the owner of the case upon creation.
B. Create an Escalation Rules to send cases to the correct queue.
C. Utilize a flow to identify the correct queue and assign the case.
D. Configure Email-to-Case so emails are delivered to the correct queue

Answer: D

NEW QUESTION # 207
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?
Choose 2 answers

A. Assignment and escalation rules may be affected.
B. There will be no data loss with use of a global value set.
C. Any list view based on the custom field is deleted.
D. Auto updates will be made to Visualforce references to prevent data loss.

Answer: A,C

Explanation:
Explanation
Two data loss considerations when changing a custom field type from Text to Picklist are:
Assignment and escalation rules may be affected, because the values in the picklist may not match the values that were previously entered in the text field, and the rules may not trigger as expected.
Any list view based on the custom field is deleted, because the filter criteria for the list view may not be valid for the new field type, and the list view cannot be displayed. There will be no data loss with use of a global value set or auto updates to Visualforce references, because these are not related to changing a custom field type from Text to Picklist. References:
https://help.salesforce.com/s/articleView?id=sf.fields_changing_type_considerations.htm&type=5

NEW QUESTION # 208
......

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