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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cisco Unified IM and Presence	30%	- Troubleshooting 1. Federation connectivity 2. High availability failures 3. Calendar integration errors 4. XMPP issues 5. Notification service problems - Configuration 1. High availability 2. Apple Push Notification Service 3. Centralized deployment 4. Federation configuration (XMPP, SIP) 5. Calendar integration 6. Persistent chat
Topic 2: Cisco Unity Connection and Cisco Unity Express	30%	- Deployment and configuration 1. High availability and redundancy 2. Voice mail configuration 3. System setup and integration 4. IVR implementation - Management and maintenance 1. Integration with CUCM 2. Backup and restore 3. User and mailbox management - Troubleshooting 1. Call routing issues 2. Integration faults 3. Message delivery problems
Topic 3: Single Sign-On (SSO) for Collaboration Applications	15%	- SSO types in collaboration environment 1. Integrated Windows AD 2. Smart card authentication 3. Kerberos - SAML 2.0 components 1. Profiles 2. Assertion 3. Protocol 4. Binding - SAML SSO login process flow
Topic 4: Application Clients	25%	- Troubleshooting 1. Media quality issues 2. Login and connectivity issues 3. Feature availability problems - Deployment and configuration 1. Cisco Jabber 2. Webex App 3. Client policies and settings - Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q109-Q114):

NEW QUESTION # 109
An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?

A. assign a CSS that does not have calling rights to the caller extension.
B. set up class of restriction in the Cisco IOS Voice Gateway
C. set up all restriction tables to prevent calls to the operator
D. modify the class of restriction

Answer: C

NEW QUESTION # 110
Refer to the exhibit. A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot.
What are the two ways to resolve this issue? (Choose two.)

A. Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.
B. Ask the user to click on the "Connect to a device" button and use the correct username and password.
C. Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile.
D. Check if "OAuth with Refresh Login Flow" is enabled on Cisco Unity Connection but disabled in Cisco UCM.
E. Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.

Answer: C,E

NEW QUESTION # 111
Drag and drop the SAML components from the left onto the descriptions on the right.

Answer:

Explanation:

NEW QUESTION # 112
What are two valid privilege levels for subscribers on Cisco Unity Express? (Choose two.)

A. root
B. broadcast
C. admin
D. superuser
E. guest

Answer: B,D

NEW QUESTION # 113
Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?

A. Cisco AXL Web Service
B. Cisco DHCP Monitor Service
C. Self-Provisioning IVR
D. Cisco XCP Authentication Service

Answer: A

Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-1201_chapter_0100.html

NEW QUESTION # 114
......

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