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NEW QUESTION # 146
Case Study 2 - ADatum Corp
Background
ADatum Corporation provides verification and investigation services that are used by insurance companies, law firms, and other organizations in the public sector. Services include verifying an individual's background, qualifications, and specific scenarios that require onsite visit.
The thorough work ADatum Corporation performs results in highly accurate cases with minimal critical information missing. Because of these high-quality results, ADatum Corporation is quickly proving itself as one of the best in the industry. In recent months, business has significantly increased, with most new business coming from high-profile companies and individuals.
Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.
Current environment
Data storage and retention
All information sent by clients for services is stored in Microsoft Dataverse with a model-driven app as the interface.
Clients enter their data in a website, which then uses a service account to create the records in the Dataverse database.
Team members currently have full access to all Service Request records.
Service requests
The Service Request table includes header information about the individual or organization that is the subject of verification.
New Service Request records are assigned to a queue. All potential users who will be performing the verifications have access to these records.
A service request is assigned to a single user who will ensure that all qualifications are verified.
This single user is the only one able to process Qualification records related to their own service requests. Many required tasks when performing verification services are currently done by using manual processes.
To keep up with demand, ADatum Corporation identifies several processes that can be replaced by using Power Automate flows to hire fewer new staff and keep costs down.
Qualification verification
The qualification table contains details about an individual school degree, professional qualifications, and other qualifications that must be verified.
A service request can have one or more Qualification records associated with it. Record status is pending verification until the initial team member finishes, at which point the member changes the status to Complete.
When all qualification records related to a service request are verified either by manual or automated processes, the results are made available to ADatum Corporation's client. In the rare event that results are questioned, a new service request is created and verified independently of the previous work that took place.
To complete a service request, users perform the following actions:
Send a templated email by using Microsoft Outlook to the client after all qualifications for a service request are checked.
Change the service request status to Completed. Currently, service requests do not indicate when all Qualification records are addressed.
Microsoft Power platform environment
The following environments exist: development, testing, user acceptance testing (UAT), and production.
Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they are ready. Two managed solutions, Verification Process Automation and Onsite Visit, share several components.
All customizations to Power Platform components are performed by several power users who have received training and are certified as subject matter experts. Power users have been granted the System Administrator security role in the development environment.
Corporate policy prohibits power users from writing code due to lack of a formal code review process.
Internal IT will not be able to supply any development resources for this project due to a lack of staff. This means that any customizations and automation created for this project must be low- code/no- code for the power users to implement them.
Customizations created by power users are deployed by internal IT.
Requirements
Process automation
ADatum Corporation plans to establish a new QV department to verify completed work so that the quality of work is maintained. The new process for verifying professional qualifications must automate the following:
- Enter data and navigate the authority's website. The authority website UI changes frequently because the company constantly improves the user experience. Search page contents for a specified value to determine validity. Update the corresponding Qualification record in Dataverse.
- The new process for completing a service request must automate the following:
- Set the Service Request record status to Complete when work on all Qualification records is finished. Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.
Qualification verification
Service request results will not be released to clients until all related Qualification records are set to a Complete status.
To check work done by a wide array of users, 10 percent of Qualification records must be double checked.
Qualification records must be automatically assigned to a queue. Qualification records must be flagged with a new status field named Assigned to ensure that records are rechecked.
Ensure that only QV team members can change the status from Assigned to In Progress to Complete. Record the name of the QV team member who performed the work and the date completed.
Governance and security
All components required for the verification process must be included in a new solution.
Corporate security requires that deployments to non-development environments must be automated using service accounts.
User security and data access must also be consistent across environments, except for the elevated access of the power users in the development environment. The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.
A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.
Issues
More employees than are required can access individual client information and continue to have access after a service request is completed.
When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.
Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.
Internal IT reports that the solution import to the test environment failed because of missing dependencies related to the flow for completing service requests.
Question
Hotspot Question
You need to coordinate updates and deployment for managed solutions containing completed work without disrupting the system.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Deploy a patch with the changes made from the current solution.
Scenario:
The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.
Box 2: Deploy a full copy of the original solution using the upgrade option. Then, deploy the new solution by using the update option.
Scenario: All components required for the verification process must be included in a new solution.
Corporate security requires that deployments to non-development environments must be automated using service accounts.
Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they are ready.
Note:
Upgrade This is the default option and upgrades your solution to the latest version and rolls up all previous patches in one step. Any components associated to the previous solution version that are not in the newer solution version will be deleted. This is the recommended option as it will ensure that your resulting configuration state is consistent with the importing solution including removal of components that are no longer part of the solution.
Update This option replaces your solution with this version. Components that are not in the newer solution won't be deleted and will remain in the system. This option is not recommended as your destination environment will differ in configuration from your source environment and could cause issues that are difficult to reproduce and diagnose.
Reference:
https://docs.microsoft.com/en-us/power-apps/maker/data-platform/update-solutions
NEW QUESTION # 147
A company is configuring a Power Apps portal using Microsoft Dataverse.
The company requires the following:
* Only authenticated users must be able to sign into the portal.
* Authenticated users must have varying degrees of access to the different parts of the portal.
* Users must enter one of several external identities when creating an account during the open registration process.
You need to configure user authentication and permissions.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Contact table record
In Power Apps portals, each authenticated portal user is associated with a contact record in Microsoft Dataverse.
Box 2: Web roles
Portal users must be assigned to web roles to gain permissions beyond unauthenticated users.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-portal-authentication
NEW QUESTION # 148
You are a consultant. A client asks you to remove several solutions in one of their Microsoft Dataverse environments The client wants to know what effect removing the solutions will have on the rest of the system.
You need to explain the results of removing the solutions.
Which components be affected? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 149
You need to configure the Deposit column.
How should you write the formula?
Answer: A
NEW QUESTION # 150
A company is building a Power Virtual Agents chatbot.
Users in the accounting department require access to collaborate with the building of the bot. Users in the sales department require access to only chat with the bot.
You need to configure the bot.
Which sharing options should you use? To answer, drag the appropriate sharing options to the correct requirements. Each sharing option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 151
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