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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Price: | $300 USD |
| Certificate Validity Period: | No fixed expiration; requires maintenance via ServiceNow release-based delta updates |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified Implementation Specialist - Service Mapping ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - CMDB |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Proctored Online Exam |
| Recommended Training: | ServiceNow CSDM Framework Overview ServiceNow CMDB Fundamentals Training |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) or equivalent experience with CMDB and ServiceNow platform fundamentals |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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NEW QUESTION # 75
A Configuration Management Process Owner is preparing solution options for presentation to technical governance for ingesting custom CIs into the CMDB. The solution must align with best practices, minimize future technical debt, and ensure upgrade compliance.
Which solutions accomplish this? (Choose 2 options)
Answer: C,D
Explanation:
In ServiceNow, ingesting custom CIs must be done with a strong focus on upgrade safety, governance, and long-term maintainability. Data Foundations guidance explicitly discourages repurposing or overloading base classes, as this creates technical debt and upgrade risk.
Option B is a best practice because the CMDB CI Class Models Store delivers ServiceNow- supported CI classes that align with platform evolution. Before creating or extending classes, administrators should verify whether a suitable class already exists or has been introduced in newer releases. This avoids duplication and ensures future compatibility.
Option D is also correct. When no suitable class exists, extending an existing CI class (under the appropriate parent) to add required attributes preserves inheritance, discovery behavior, reporting, and upgrade compatibility. This approach is preferred over creating entirely new, disconnected schemas.
NEW QUESTION # 76
A CMDB Administrator needs to set up CMDB 360/Multisource CMDB Drag and drop the system propertyto the functionality Some options may not apply.
Answer:
Explanation:
Explanation:
InServiceNow,CMDB 360 / Multisource CMDBextends the Identification and Reconciliation Engine (IRE) to supportmulti-source visibility, reconciliation, and confidence scoring. Configuration is controlled throughsystem properties, each enabling a specific capability.
glide.identification_engine.multisource_enabledis the master switch that activates CMDB 360 functionality.
glide.identification_engine.multisource_cmdb_ci_enabledallows CMDB 360 to collect and evaluate data specifically fromCMDB CI classes.
glide.cmdb.logger.source.cmdb_multisourceenables detailed logging for troubleshooting multisource ingestion and reconciliation.
glide.identification_engine.multisource_recompute.max_ci_limitprotects performance by limiting how many CIs can be processed during a recompute operation.
Capturing CMDB 360 data fromnon-CMDB classesisnot supported, which is why no property applies to that option.
This mapping aligns withData Foundations and CMDB governance best practices, ensuring CMDB 360 is enabled safely, transparently, and at scale.
NEW QUESTION # 77
The CMDB Configuration Manager is using the CI Class Manager to define group ownership of CI classes and needs to leverage the ownership value specified in the CI Class Manager.
When creating a CMDB Data Manager policy, which group reference field should be set?
Answer: B
Explanation:
In ServiceNow CMDB governance, the CI Class Manager allows administrators to assign ownership and accountability at the class level. This ownership is used by governance tools-- especially CMDB Data Manager--to automatically determine who receives tasks and actions related to data lifecycle management.
The group reference field that aligns with class ownership and is consumed by CMDB Data Manager policies is the Managed By Group. This field represents the team responsible for the technical stewardship and lifecycle management of CIs within that class.
When CMDB Data Manager executes policies such as retention, archival, or cleanup, it uses the Managed By Group to assign tasks to the appropriate data owners. This ensures governance actions are routed to the correct accountable team without manual intervention.
Approval Group, Support Group, and Change Group serve different purposes. Approval Group is used for workflow approvals, Support Group is used for operational ticket routing, and Change Group supports Change Management governance. None of these reflect data ownership at the class level.
NEW QUESTION # 78
Some steps need to be taken to transition from usinglegacy CMDB status attributestoCSDM lifecycle objects.
Drag and drop theobjects / attributesto the correctdescriptions.
Answer:
Explanation:
Explanation:
When transitioning toCSDM-aligned lifecycle management, ServiceNow introduces a structured lifecycle framework that separateshigh-level intentfromdetailed operational state.
Life Cycle Stagerepresents themacro phaseof a CI's existence (for example:Plan, Build, Deploy, Operate, Retire).
Life Cycle Stage Statusrefines that phase withgranular, sub-level statesthat vary by CI type.
Life Cycle Objectdetermineswhich lifecycle stages and statuses apply, based on what kind of CI is being managed (hardware, application, document, etc.).
Life Cycle Mappingensures asafe transitionfrom legacy status fields by translating existing values into standardized CSDM lifecycle values-avoiding data loss or process disruption.
Together, these objects enableconsistent lifecycle governance, improve reporting accuracy, and support automation across ITSM, ITOM, and IRM use cases-while remaining backward compatible with legacy CMDB data.
NEW QUESTION # 79
Drag and drop theCMDB Health Dashboard metricto the correctdescription.
Answer:
Explanation:
Explanation:
TheCMDB Health Dashboardorganizes data quality into practical, action-oriented metrics:
Auditsvalidate correctness by comparing CI values against defined expectations (rules, policies, certifications).
Duplicate CIsrepresent redundant records and should be reduced to improve trust and reporting accuracy.
Orphan CIslack required relationships or key context, limiting impact analysis and service visibility.
Recommended fieldsare not mandatory but add diagnostic value during incidents and problem investigations.
Required fieldsare enforced by the platform and closely tied to Identification & Reconciliation remediation.
Stale CIssignal aging data that no longer reflects the current environment.
This mapping aligns withCMDB Data Foundationsbest practices and how the Health Dashboard is designed to guide prioritization and remediation.
NEW QUESTION # 80
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