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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Policy & Security Configuration | 29% | - Traffic & Access Control
|
| Topic 2: Troubleshooting & Incident Response | 13% | - Issue Resolution
|
| Topic 3: User & Device Management | 18% | - Identity and Access Configuration
|
| Topic 4: Integration & Optimization | 9% | - Ecosystem & Performance
|
| Topic 5: Platform Management | 18% | - Portal Administration
|
| Topic 6: Monitoring, Reporting & Analytics | 13% | - Visibility & Insights
|
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NEW QUESTION # 27
Can Notifications, based on Alert Rules, be sent with methods other than email?
Answer: D
Explanation:
Zscaler alerting is not limited to email. Alert Rules and detection/response notifications can be sent through webhooks or integrated with collaboration, ITSM, UCaaS, and other third-party tools depending on configuration. Option D (In addition to email, notifications, based on Alert Rules, can be shared with leading ITSM or UCAAS tools over Webhooks) is correct because email and webhook-based integrations support external notification workflows.
Why the other options are incorrect:
A). Email is the only method for notifications as that is universally applicable and no other way of sending them makes sense: Email and webhooks forward alerts to people or third-party systems for response workflows.
B). In addition to email, text messages can be sent directly to one cell phone to alert the CISO who is then coordinating the work on the incident: Email and webhooks forward alerts to people or third-party systems for response workflows.
C). Leading ITSM systems can be connected to the Zero Trust Exchange using a NSS server, which will then connect to ITSM tools and forwards the alert: NSS is for log streaming to analytics/SIEM destinations. Alert-rule notifications use email and webhook integrations, including ITSM or UCaaS tools.
NEW QUESTION # 28
The Forwarding Profile defines which of the following?
Answer: B
Explanation:
A Zscaler Client Connector Forwarding Profile determines how traffic is steered to the Zscaler cloud and what fallback behavior applies. For Tunnel 2.0, the profile defines how the client behaves when the preferred DTLS tunnel cannot be established, including fallback to TLS where configured. Option A (Fallback methods and behavior when a DTLS tunnel cannot be established) is correct because DTLS fallback behavior is a Forwarding Profile function.
Why the other options are incorrect:
B). Application PAC file location: A PAC file tells the client or browser which proxy path to use for matching destinations.
C). System PAC file when off trusted network: Trusted Network detection decides whether the device is on a known corporate network using signals such as DNS servers, search domains, gateways, or hostname resolution.
D). Fallback methods and behavior when a TLS tunnel cannot be established: TLS tunneling is the fallback encrypted transport when DTLS is unavailable.
NEW QUESTION # 29
You recently deployed an additional App Connector to an existing app connector group. What do you need to do before starting the zpa-connector service?
Answer: D
Explanation:
Before a new App Connector starts the connector service, it must be provisioned into the correct ZPA App Connector Group. The group provisioning key is copied to the connector's local provisioning-key path so the connector can enroll and join the intended group. Option A (Copy the group provisioning key to /opt/zscaler
/var/provision key) is correct because the provisioning key must be installed before starting zpa-connector.
Why the other options are incorrect:
B). Monitor the peak CPU and memory utilization of the AC: CPU and memory metrics can show connector load, but they do not prove the connector is registered, reachable, and healthy in ZPA service status.
C). Schedule periodic software updates for the app connector group: An App Connector Group is a set of connectors deployed near applications to provide outbound-only reachability.
D). Check the status of the new App Connector in the administration portal: Checking portal status is useful after deployment, but the scenario asks what to communicate before deployment so the VM/container team builds the connector correctly.
NEW QUESTION # 30
A threat actor's command-and-control infrastructure uses hard-coded IP addresses and several domains resolved through DNS. An organization wants Zscaler to block callback attempts with minimal dependence on endpoint agents and to enforce the decision consistently for roaming users.
Which configuration best aligns with ZIA policy enforcement and the zero-trust model?
Answer: D
Explanation:
Option D blocks both indicator types at the appropriate enforcement layers. Hard-coded IP callbacks can be matched through a destination IP group referenced by a Cloud Firewall Drop rule, while domain-based callbacks can be denied through a custom URL category and URL Filtering policy. Positioning the specific Firewall denial before generic outbound allows ensures that it is evaluated. Zscaler's Destination IP Group documentation explains how IP addresses, FQDNs, and URL categories are grouped for Firewall policy. The URL Filtering overview documents rules based on URL categories, users, groups, and other criteria. Browser Isolation permits controlled rendering and is not the correct response for confirmed command-and-control infrastructure. TLS inspection alone does not constitute a deny decision. Risk-based page scoring is less deterministic than explicitly blocking known indicators and does not adequately address hard-coded IP callbacks.
NEW QUESTION # 31
Which of the following options will protect against Botnet activity using IPS and Yara type content analysis?
Answer: A
Explanation:
Botnet Protection targets command-and-control behavior, including known C2 destinations, suspicious command traffic, and unknown C2 patterns detected through analytics or AI/ML. IPS and YARA-style content analysis are used to identify C2-like traffic and malicious patterns, not general malware categories alone. Option A (Command and Control Traffic) is correct because Command and Control traffic is the botnet behavior being protected against.
Why the other options are incorrect:
B). Ransomware: Ransomware encrypts or extorts data after compromise. It is not the callback/C2 category for outbound spyware communication.
C). Trojans: Trojans disguise malicious code as legitimate software. Spyware callback protection targets outbound communication from spyware to its controller.
D). Adware/Spyware Protection: Adware/spyware protection is a broad category. The tested feature is the specific spyware callback protection control.
NEW QUESTION # 32
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