AP-207높은통과율시험대비공부자료 & AP-207최신인증시험자료

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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Implementation38%- Platform Configuration
  • 1. Implement post-sales processes
  • 2. Configure licenses and access
  • 3. Configure products and pricing
  • 4. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 5. Integrate third-party systems
  • 6. Execute data migration
  • 7. Enable order capture and contract management
Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Identify deployment stakeholders
  • 2. Support go-live activities
  • 3. Validate Salesforce core and Vlocity components
  • 4. Create deployment plans
  • 5. Manage UAT milestones
  • 6. Execute user acceptance testing
Discovery13%- Business Needs Analysis
  • 1. Document customer business needs and desired outcomes
  • 2. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 3. Understand current state architecture
  • 4. Align stakeholder requirements
  • 5. Analyze current state processes and user journeys
Solution Design36%- Architecture and Design
  • 1. Understand deployment tools and best practices
  • 2. Validate data model fitment
  • 3. Define future state architecture
  • 4. Design future state business processes
  • 5. Determine organizational security and data access considerations
  • 6. Map Energy and Utilities Cloud components to current architecture

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AP-207최신 인증시험자료 - AP-207높은 통과율 인기덤프

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최신 Accredited Professional Certification AP-207 무료샘플문제 (Q34-Q39):

질문 # 34
A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.
What could be the likely reason for this issue?

정답：C


질문 # 35
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

정답：B

설명：
implementations simple and easy
Explanation:
The Energy and Utilities Cloud Communities license provides significant value by extending the same data model, user interfaces, integrations, and processes used in the call center to the self-service portal built with Salesforce Communities. This ensures a consistent and integrated experience across customer service touchpoints, enabling customers to access personalized services, manage their accounts, and interact with the utility provider through a self-service portal that mirrors the functionality available to call center agents. Reference = Salesforce Energy and Utilities Cloud documentation on community portals and self-service highlights the ability to extend call center capabilities to customer self-service platforms, providing a cohesive and efficient customer experience: https://www.salesforce.com/products/community-cloud/industries/energy-utilities/


질문 # 36
An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

정답：D


질문 # 37
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

정답：A


질문 # 38
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

정답：A,D

설명：
In the context of facilitating a requirements gathering session for an Energy and Utilities Cloud project with multiple stakeholders, the consultant should aim to build consensus and trust by proposing compromises that could lead to collective positive outcomes and by asking probing questions to understand and document the needs of all stakeholders. This approach ensures that the consultant acknowledges and addresses the concerns and requirements of each party involved, promoting a collaborative environment where solutions are developed with the collective best interest in mind. Reference = The Salesforce Energy and Utilities Cloud documentation on stakeholder engagement and requirements gathering emphasizes the importance of understanding stakeholder needs and finding common ground through effective communication strategies: https://www.salesforce.com/products/industries/energy-and-utilities/resources/


질문 # 39
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