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NEW QUESTION # 81
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation.
Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
Answer: A
NEW QUESTION # 82
A consultant is preparing to install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers
Answer: A,B,D
Explanation:
Step-by-Step Explanatio n:
Salesforce Health Cloud Prerequisites:
Enable Person Accounts:
Required for representing patients and healthcare contacts.
"Person Accounts must be enabled before installing Health Cloud."
- Reference: Health Cloud Installation Prerequisites
Enable Chatter:
Health Cloud uses Chatter for collaboration between care teams.
"Chatter must be enabled to use Health Cloud features like care coordination and notes."
- Reference: Health Cloud Installation Prerequisites
Enable Contacts to Multiple Accounts:
Necessary to relate patients to multiple organizations/providers.
"Enable Contacts to Multiple Accounts to relate contacts (patients) to more than one account (e.g., provider, payer)."
- Reference: Health Cloud Installation Prerequisites
Other Options:
B . Enable Shield Event Monitoring: Not required for Health Cloud installation (but is a best practice for auditing and compliance in some orgs).
D . Enable Health Cloud Installation Monitor: Not a standard Salesforce setting or prerequisite.
Reference:
Health Cloud Installation Prerequisites
NEW QUESTION # 83
A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?
Answer: A,C,E
Explanation:
To understand where Health Cloud fits within the overarching application architecture during discovery, the consultant must identify user personas & their pain points, document business processes & data flows, and architect system integration diagrams. Writing Apex code is premature in discovery. From a discovery perspective, the consultant should validate the current-state workflow with the people who perform it, document pain points and handoffs, and translate the findings into functional, data, security, and integration requirements before solution design begins. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Identify personas involved and their existing pain points.; Identify key stakeholders and how they measure success.; Create business process diagrams to understand information flow.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Discovery - Integration
NEW QUESTION # 84
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: B
Explanation:
Step-by-Step Explanatio n:
Discovery Framework for PROMs Surveys:
The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:
Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management: Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms: Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:
The Discovery Framework is the recommended solution for managing PROMs with question banks and version control.
NEW QUESTION # 85
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality?
Answer: A
Explanation:
OmniStudio Document Generation allows users to dynamically generate personalized documents from Microsoft Word/DOCX or PDF templates using Salesforce record data. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. Integrated Care Management structures care plans around reusable problems, goals, interventions, assessments, and care-team activities so care coordination can be standardized and personalized. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (OmniStudio Document Generation) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; Care Plan
NEW QUESTION # 86
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