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Salesforce AP-207 Exam Syllabus Topics:

Section	Weight	Objectives
Discovery	13%	- Business Needs Analysis 1. Document customer business needs and desired outcomes 2. Align stakeholder requirements 3. Analyze current state processes and user journeys 4. Understand current state architecture 5. Identify gaps between current processes and Energy and Utilities Cloud capabilities
Solution Design	36%	- Architecture and Design 1. Design future state business processes 2. Map Energy and Utilities Cloud components to current architecture 3. Understand deployment tools and best practices 4. Validate data model fitment 5. Determine organizational security and data access considerations 6. Define future state architecture
Test and Deploy Energy and Utilities Cloud Applications and Solutions	13%	- Testing and Deployment 1. Manage UAT milestones 2. Validate Salesforce core and Vlocity components 3. Create deployment plans 4. Support go-live activities 5. Execute user acceptance testing 6. Identify deployment stakeholders
Implementation	38%	- Platform Configuration 1. Configure licenses and access 2. Configure products and pricing 3. Enable order capture and contract management 4. Integrate third-party systems 5. Implement post-sales processes 6. Execute data migration 7. Perform initial Salesforce and Energy and Utilities Cloud setup

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q23-Q28):

NEW QUESTION # 23
An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

A. Microsoft Word
B. OmniStudio Document Generation
C. Energy and Utilities Cloud Configure Price Quote (CPQ)
D. Energy and Utilities Cloud Contract Lifecycle Management (CLM)

Answer: B

NEW QUESTION # 24
A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

A. Partner Management
B. utility 360
C. utility Cx

Answer: B

NEW QUESTION # 25
An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

A. Server-Side generation, as Client-Side doesn't support custom fonts
B. Client-Side generation, as Server-Side deesn't support DOCK templates
C. Client-Side generation, as this doesn't have a high number of line items
D. Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?
E. Server-Side generation, as this has a high number of line items

Answer: C

NEW QUESTION # 26
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

A. The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
B. The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
C. Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.
D. The solution is ready to be used without any post-installation steps.

Answer: B

NEW QUESTION # 27
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A. Contract Lifecycle Management (CLM)
B. Service Cloud
C. Configure Prince Quote (CPQ)
D. Energy and utility Base

Answer: B,D

Explanation:
For an energy company embarking on a digital transformation initiative to provide a 360-degree customer view to service agents, the recommended licenses are: A. Service Cloud: Essential for enabling service agents to manage customer interactions and service requests efficiently, providing tools for case management, customer service analytics, and more. D. Energy and Utilities Base: Specifically tailored to the energy and utilities sector, this license provides access to industry-specific data models, workflows, and functionality designed to manage the complex needs of energy providers. Together, these licenses ensure that service agents have access to comprehensive customer information and the specialized tools needed to support the unique requirements of the energy and utilities sector. Reference = Salesforce Energy and Utilities Cloud documentation and Service Cloud resources detail the functionalities and benefits of these licenses, highlighting their role in supporting customer service and industry-specific processes: https://www.salesforce.com/products/service-cloud/overview/, https://www.salesforce.com/products/industries/energy-and-utilities/overview/

NEW QUESTION # 28
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