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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Fundamentals	9%	- User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features
Enabling Slack Success	15%	- Optimization and training - Analytics and usage measurement - Adoption strategy and best practices
User Lifecycle Management	14%	- Authentication and access control - User provisioning methods - Guest account management
Channel and User Group Administration	28%	- Archiving and deletion policies - Channel types and management - User group creation and administration
Workspace Administration	9%	- Workspace creation and approval process - Workspace visibility and configuration - Multi-workspace architecture design
Security	15%	- Security governance and compliance - Audit and monitoring - Data protection and retention policies
App Administration	10%	- Integration management - App installation and configuration - Workflow Builder usage

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Salesforce Certified Slack Administrator Sample Questions (Q161-Q166):

NEW QUESTION # 161
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

A. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
B. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
C. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
D. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.

Answer: B

Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 162
You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?

A. Channel members need to share sensitive files which should not be accessible by the wider workspace.
B. Channel membership is low; in the single digits.
C. Several members in the channel are also communicating by direct message (DM).
D. Members of the workspace do not wish to be notified of new content in the channel.

Answer: A

Explanation:
Slack best practices state:
"If channel content needs to become more sensitive or confidential, converting a public channel to private helps control access to information." Low membership (B) or duplicate conversations (C) are not valid reasons. Notification preference (A) does not relate to confidentiality.
(Reference: Slack Administration Study Guide - Guidelines for Converting Channels)
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NEW QUESTION # 163
You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?

A. By Request
B. Open
C. Hidden
D. Invite Only

Answer: D

Explanation:
Slack recommends for sensitive or confidential projects:
"An 'Invite Only' workspace allows Org Admins or Workspace Owners to control membership, ensuring sensitive topics remain private until disclosure is appropriate." Hidden (C) conceals the workspace name, but Invite Only (D) is the correct choice for manually controlling access during sensitive phases.
(Reference: Slack Administration Study Guide - Workspace Access Management)

NEW QUESTION # 164
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)

A. End users will be immediately signed out of Slack on any unmanaged mobile devices.
B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
D. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.

Answer: A

Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 165
Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.
When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
B. Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.
C. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.
D. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.

Answer: C

Explanation:
When users are deprovisioned via SCIM or IdP integration:
"Their accounts are deactivated, they are signed out from all sessions, and their accounts are removed from channels, but their messages and files remain intact in Slack unless a separate data retention policy dictates otherwise." Slack retains historical content unless specifically configured for deletion.
(Reference: Slack Administration Study Guide - Deactivation and Deprovisioning via SCIM)
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NEW QUESTION # 166
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