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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Productivity and Collaboration	10%	- Activity management 1. Tasks, events, calendars - Chatter 1. Feeds, groups, collaboration features - Mobile and integrations 1. AppExchange and third-party integrations 2. Salesforce Mobile App capabilities
Service and Support Applications	10%	- Knowledge and Communities 1. Knowledge base setup and usage 2. Community configuration and access - Case management 1. Support processes and entitlements 2. Cases, queues, assignment rules, escalation rules
Automation	15%	- Process Automation 1. Email alerts, field updates, tasks 2. Flow Builder, approval processes
Configuration and Setup	15%	- Company settings 1. Fiscal year, business hours, currency management 2. Default settings and organizational structure - User interface configuration 1. Navigation and global settings 2. Declarative customization options - Security and access 1. Password policies and login access 2. Profiles, permission sets, roles and sharing rules
Data and Analytics Management	17%	- Reports and dashboards 1. Dashboard components and sharing 2. Report types, creation, customization - Data management 1. Import, update, export, mass delete, backup 2. Data validation and quality tools
Agentforce AI	8%	- AI capabilities 1. AI features and usage guidelines 2. Agentforce setup and configuration
Object Manager and Lightning App Builder	15%	- Lightning App Builder 1. App navigation and customization 2. Custom Lightning pages and components - Object customization 1. Page layouts, record types, business processes 2. Standard and custom objects, fields, relationships
Sales and Marketing Applications	10%	- Marketing tools 1. Campaigns, campaign influence 2. Marketing automation capabilities - Sales Cloud features 1. Lead management, conversion, assignment rules 2. Opportunity management, stages, products, price books

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Salesforce Certified Administrator Sample Questions (Q145-Q150):

NEW QUESTION # 145
Printable View does not Save all the report formatting.

A. True
B. False

Answer: B

NEW QUESTION # 146
Universal Containers has a small group of users on Lightning Experience. Selected report folders are shared with these users.
How can the System Administrator prevent these from customizing the information in the reports?

A. Use Custom Report Types.
B. Lock report filters.
C. Run the report as a specified user.
D. Modify Field Level Security.

Answer: B

Explanation:
Section: Volume J

NEW QUESTION # 147
Which is a capability of a campaign? Choose 2 answers

A. Track the number of business accounts related to a campaign
B. Add campaign members to other related campaigns using an Apex trigger
C. Update the campaign member status of a lead using the manage campaign members feature
D. Convert leads to contacts from the campaign record

Answer: B,C

Explanation:
Section: Volume D

NEW QUESTION # 148
Which report type provides a simple list of data with no subtotals?

A. Matrix
B. Standard
C. Custom
D. Tabular
E. Summary

Answer: D

Explanation:
Section: Volume A

NEW QUESTION # 149
The administrator at Ursa Major Solar has been asked to change the Work Item and Project custom object relationship from a master-detail to a lookup.
Which scenario could prevent the administrator from fulfilling this requirement?

A. The lookup field in all the records contains a value.
B. A junction object is required to support the lookup.
C. The lookup field is required for saving records.
D. Roll-up summary fields exist on the master object.

Answer: D

NEW QUESTION # 150
......

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