Free PDF Quiz Apple - Apple-Device-Support Exam Study Guide

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 2
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 4
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 5
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 8
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 9
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 10
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 11
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 12
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

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Apple Device Support Exam Sample Questions (Q58-Q63):

NEW QUESTION # 58
What are Pencil Model 2 compatible with?

Answer: A,B,C,D


NEW QUESTION # 59
Scenario:
Ozzy contacted you about issues obtaining 5G service on his iPhone. You confirmed that his device is compatible with the carrier's 5G service, in a coverage area, and using the latest version of iOS. The carrier's support website indicates that a carrier settings update is needed to fully support its 5G service.
Where in Settings should you go to manually check for carrier settings updates on iPhone?

Answer:

Explanation:

Explanation:
General > About, then follow the onscreen instructions


NEW QUESTION # 60
ACME, Inc. wants all users to see mounted servers in the Finder by default.
Which terminal command should you use to modify the Finder preferences to display mounted servers?

Answer: B


NEW QUESTION # 61
What should you do before you use safe mode?

Answer: B

Explanation:
Before Safe Mode (Shift at startup),disconnect peripheralsto isolate software issues from hardware interference.
* Option A: Diagnostics is separate.
* Option B: Network isn't required to disconnect.
* Option C: Disk Utility isn't a prerequisite.
* Option D: Correct-standard prep.References: Apple Support - "Use Safe Mode" (support.apple.com
/HT201262).


NEW QUESTION # 62
How many times will Face ID attempt to recognize your face before asking for your passcode?

Answer: D

Explanation:
Face ID will attempt to recognize your face three times before asking for your passcode. This is to prevent unauthorized access to your device by someone who looks similar to you or has a photo of you. If Face ID fails to match your face after three attempts, you can either enter your passcode or swipe up from the bottom of the screen to try Face ID again. You can also adjust the settings for Face ID to make it more or less sensitive to variations in your appearance, such as wearing glasses, a hat, or a mask. References: Use Face ID on your iPhone or iPad Pro - Apple Support, iOS 12: How to retry Face ID after a failed attempt - 9to5Mac


NEW QUESTION # 63
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