CIS-HR Question Explanations | CIS-HR New Study Plan

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ServiceNow CIS-HR Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Designer Integration	25%	- Configurable Workspace Integration - Integration with HCM Systems - Employee Readiness using Workforce Dimensions
Topic 2: Employee Record Management	20%	- Onboarding/Offboarding Processes - Employee Data Model - Employee Documents and Signatures - Employee Service Center
Topic 3: Core Configuration	30%	- Virtual Agent for HR - HR Document Generation - HR Service Administration - HR Service Catalog Configuration
Topic 4: HR Case Management	25%	- HR Case Creation and Assignment - Case Templates and Quick Actions - HR Case Lifecycle - HR Case Metrics and Reporting

>> CIS-HR Question Explanations <<

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ServiceNow Certified Implementation Specialist-Human Resources Sample Questions (Q65-Q70):

NEW QUESTION # 65
The customer you will be implementing for wants to utilize Now Mobile.
What is the minimum HR SKU they may purchase that includes Now Mobile?

A. Now Mobile is a standalone solution
B. HR Service Delivery Standard
C. HR Service Delivery Professional
D. HR Service Delivery Enterprise

Answer: B

NEW QUESTION # 66
What kind of records do HR Requests create?

A. HR Cases
B. HR Problems
C. HR Files
D. HR Incidents

Answer: A

NEW QUESTION # 67
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

A. HR Service, Topic Category, Activity Category, Activities, COE.
B. HR Service, Topic Detail, COE.
C. HR Service, Topic Detail, Topic Category, COE.
D. HR Service, Topic Category, COE.

Answer: C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html

NEW QUESTION # 68
What are the functions of a journey template owner?
Choose 3 answers

A. Message new hire to welcome them to the team
B. Restrict inter-departmental transfer of sensitive case details
C. Manage the order and flow of the journey stages and tasks
D. Create task templates for their audience m a simple user-friendly experience
E. Change only the task templates that they own

Answer: A,C,D

NEW QUESTION # 69
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?

A. The Admin follows the same process as with any group membership change.
B. The Admin must elevate their role to security_admin to add members to HR groups.
C. The Admin can no longer add members to HR groups.
D. The Admin must impersonate an HR Admin to add members to HR groups.

Answer: C

NEW QUESTION # 70
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