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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cisco Unity Connection and Cisco Unity Express	30%	- Management and maintenance 1. User and mailbox management 2. Backup and restore 3. Integration with CUCM - Troubleshooting 1. Integration faults 2. Call routing issues 3. Message delivery problems - Deployment and configuration 1. High availability and redundancy 2. IVR implementation 3. System setup and integration 4. Voice mail configuration
Topic 2: Application Clients	25%	- Troubleshooting 1. Login and connectivity issues 2. Feature availability problems 3. Media quality issues - Deployment and configuration 1. Client policies and settings 2. Webex App 3. Cisco Jabber - Integration and features 1. Mobility and remote access 2. Presence integration 3. Voice and video features
Topic 3: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SSO types in collaboration environment 1. Smart card authentication 2. Kerberos 3. Integrated Windows AD - SAML 2.0 components 1. Protocol 2. Profiles 3. Binding 4. Assertion
Topic 4: Cisco Unified IM and Presence	30%	- Configuration 1. Apple Push Notification Service 2. Persistent chat 3. Calendar integration 4. Centralized deployment 5. Federation configuration (XMPP, SIP) 6. High availability - Troubleshooting 1. Calendar integration errors 2. High availability failures 3. Notification service problems 4. XMPP issues 5. Federation connectivity

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q96-Q101):

NEW QUESTION # 96
What is the purpose of the SAML protocol?

A. to securely encrypt authentication information between a client and a server
B. to exchange authentication information between an identity provider and a service provider
C. to share information about usernames and passwords between the applications on a network
D. to send authentication, authorization, and accounting information to an identity provider

Answer: B

Explanation:
The SAML protocol defines how authentication information is exchanged between an identity provider (IdP) and a service provider (SP). It allows a user authenticated by the IdP to access services provided by the SP without needing to log in separately, enabling single sign-on across multiple applications.

NEW QUESTION # 97
Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?

A. Add _cisco-uds and _cuplogin A records to the internal DNS server
B. Set the AUTHENTICATOR CLI argument for the Jabber clients
C. Add _collab-edge SRV records to the external DNS server
D. Add _cisco-uds and _cuplogin SRV records to the internal DNS server.

Answer: D

NEW QUESTION # 98
Drag and drop the steps for SAML SSO authentication from the left into the order on the right.

Answer:

Explanation:

Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html

NEW QUESTION # 99
Drag and drop the steps of the SAML SSO process from the left into the order on the right.

Answer:

Explanation:

NEW QUESTION # 100
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators?
(Choose two.)

A. Connection IMAP Server
B. Connection Message Transfer Agent
C. Connection Mailbox Sync
D. Connection Notifier
E. Connection Conversation Manager

Answer: B,E

NEW QUESTION # 101
......

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