Peoplecert ITILFNDv5높은통과율덤프샘플다운, ITILFNDv5유효한시험

성공을 위해 길을 찾고 실패를 위해 구실을 찾지 않는다는 말이 있습니다. Peoplecert인증 ITILFNDv5시험이 영어로 출제되어 시험패스가 너무 어렵다 혹은 회사다니느라 공부할 시간이 없다는 등등은 모두 공부하기싫은 구실에 불과합니다. Fast2test의 Peoplecert인증 ITILFNDv5덤프만 마련하면 실패를 성공으로 바꿀수 있는 기적을 체험할수 있습니다.
Peoplecert ITILFNDv5 Exam Syllabus Topics:
| Section | Objectives |
|---|
| The Four Dimensions of Service Management | - Information and Technology - Organizations and People - Partners and Suppliers - Value Streams and Processes
|
| ITIL Management Practices | - Service Management Practices Overview - Technical Management Practices Overview - General Management Practices Overview
|
| ITIL Service Value System (SVS) | - Continual Improvement - Service Value Chain - Guiding Principles - Governance
|
| Key Concepts of Service Management | - Products and Services - Organizations, Service Providers, Service Consumers - Value and Value Co-Creation
|
>> Peoplecert ITILFNDv5높은 통과율 덤프샘플 다운 <<
ITILFNDv5유효한 시험, ITILFNDv5높은 통과율 시험대비자료
이 글을 보시게 된다면Peoplecert인증 ITILFNDv5시험패스를 꿈꾸고 있는 분이라고 믿습니다. Peoplecert인증 ITILFNDv5시험공부를 아직 시작하지 않으셨다면 망설이지 마시고Fast2test의Peoplecert인증 ITILFNDv5덤프를 마련하여 공부를 시작해 보세요. 이렇게 착한 가격에 이정도 품질의 덤프자료는 찾기 힘들것입니다. Fast2test의Peoplecert인증 ITILFNDv5덤프는 고객님께서 Peoplecert인증 ITILFNDv5시험을 패스하는 필수품입니다.
최신 Peoplecert Certification ITILFNDv5 무료샘플문제 (Q70-Q75):
질문 # 70
Which of the following is NOT a success metric of 'discover' activity?
- A. Service performance against the agreed SLA targets
- B. Stakeholder satisfaction with products and service offerings
- C. Strategic fit of the organization's products and service offerings
- D. Market relevance of the products and service offerings
정답:A
설명:
Service performance against agreed SLA targets is not a success metric of the discover activity, so option C is correct. Discover is concerned with understanding stakeholder needs, market context, strategic direction, opportunities, and the relevance of product and service offerings.
Suitable success measures therefore include strategic fit, market relevance, and stakeholder satisfaction with offerings. SLA performance, however, is typically associated with live service delivery and service quality management, especially within deliver, operate, and service level management. It measures how well an existing service performs against agreed targets, not how effectively the organization is exploring needs and opportunities. ITIL separates these concerns so that organizations can evaluate discovery work based on alignment and insight rather than operational results that happen later in the lifecycle.
질문 # 71
Which of the following statements about value streams is INCORRECT?
- A. Value streams can involve multiple practices
- B. Value streams continue to evolve over time
- C. Value streams should exclude suppliers
- D. Value streams are enabled and supported by the organization s value chain
정답:C
설명:
Value streams include all activities and stakeholders required to create and deliver value, which can involve suppliers and partners as part of the overall flow of work. Therefore, excluding suppliers is incorrect.
질문 # 72
Identify the missing word(s) in the following sentence.
A(n) [?] is the cause, or potential cause, of one or more incidents.
- A. Event
- B. Problem
- C. Known error
- D. Change
정답:B
설명:
The cause of one or more incidents. It represents a deeper issue that needs to be identified and resolved to prevent future incidents. For example, the root cause of a system outage might be a software bug or a hardware failure.
질문 # 73
Which of the following is a key success metric for the 'acquire' activity?
- A. Service performance against the agreed SLA targets
- B. Negative impact of changes on service availability and performance
- C. Quality of the resources and services outsourced from suppliers
- D. Number and impact of incidents and performance deviations
정답:C
설명:
A key success metric for the acquire activity is the quality of the resources and services outsourced from suppliers, so option B is correct. Acquire is concerned with sourcing and allocating the inputs needed for value creation, including third-party services, components, technology, and other resources. Success therefore depends not only on speed and efficiency, but also on whether what is acquired is fit for purpose, reliable, and aligned with needs. Incident counts are more relevant to operate or support. SLA performance is more relevant to live service delivery. Negative impact of changes is more relevant to transition and change-related activities.
ITIL views acquisition as a strategic and operational capability that supports the wider lifecycle.
Poor-quality acquired resources create downstream problems, so quality is a strong and appropriate success measure.
질문 # 74
Which of the following is a key success metric for 'Transition' activity?
- A. Service performance against the agreed SLA targets
- B. Number and impact of deployment errors
- C. Speed of normal service restoration
- D. Quality of the resources and services outsourced from suppliers
정답:B
설명:
A key success metric for the transition activity is the number and impact of deployment errors, as transition focuses on introducing new or changed services into the live environment in a controlled way while minimizing risk and disruption.
질문 # 75
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