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NEW QUESTION # 76
A company notices that their unit tests in a test class with many methods to create many records for prerequisite reference data are slow.
What can a developer to do address the issue?
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION # 77
Your customer wants to use the Normal change model, but wants to add another level of approval for changes relating to the Service, SAP Enterprise Services.
What should you do to satisfy this requirement?
Answer: C
Explanation:
The implementation requirement maps directly to B. Add a new Decision to the Normal Change Approval Policy; therefore B is correct. Change Management uses models, model states, state-transition conditions, flows, approval policies, risk controls, conflict detection, change tasks, CI relationships, and access criteria to implement controlled change lifecycles. The model defines the fit-for-purpose process while supporting automation without requiring direct modification of protected baseline logic. Change Approval Policies express approval decisions and their conditions independently from the state model. This allows organizations to add service-, risk-, CI-, or other condition-based approval decisions without rewriting the baseline lifecycle flow. The remaining choices are not the best fit. A. Add a new Policy Input to the Normal Change Approval Policy; C. Add a new Change Approval Policy; D. Add a new Decision to the Normal Change Workflow.
Those alternatives represent different configuration layers or operational purposes and do not satisfy the requirement as directly as the selected answer. For implementation work, favor the baseline property, role, policy, model, record type, or automation mechanism before introducing custom scripts. That approach preserves upgrade compatibility, keeps process ownership explicit, and matches the configuration patterns emphasized throughout the CIS-ITSM curriculum. Study Guide Topics: Change Management; baseline configuration; roles and access; lifecycle and automation behavior.
NEW QUESTION # 78
If a change model has Write roles AND Can write defined, which users have the ability to modify the change model record? Choose 2 answers
Answer: A,E
Explanation:
The correct selection is B, E because B. Users with admin role; E. Users that have the Write role(s) AND match the Can write user criteria. Change Management uses models, model states, state-transition conditions, flows, approval policies, risk controls, conflict detection, change tasks, CI relationships, and access criteria to implement controlled change lifecycles. The model defines the fit-for-purpose process while supporting automation without requiring direct modification of protected baseline logic. User Criteria are the standard audience mechanism for catalog and model access. They evaluate users, groups, roles, companies, locations, departments, and related attributes so visibility can be governed declaratively instead of through custom client logic. The remaining choices are not the best fit. A. Users with the itil_admin role; C. Users that have the Write role(s) OR that match the Can write user criteria; D. Users with sn_change_write role. Those alternatives represent different configuration layers or operational purposes and do not satisfy the requirement as directly as the selected answer. For implementation work, favor the baseline property, role, policy, model, record type, or automation mechanism before introducing custom scripts. That approach preserves upgrade compatibility, keeps process ownership explicit, and matches the configuration patterns emphasized throughout the CIS-ITSM curriculum. Study Guide Topics: Change Management; baseline configuration; roles and access; lifecycle and automation behavior.
NEW QUESTION # 79
What is the Business Rule that triggers automatic group assignment on Incident, Problem or Change requests?
Answer: A
NEW QUESTION # 80
In Change Management, what does a Model State contain? (Choose two.)
Answer: B,D
NEW QUESTION # 81
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