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| Section | Weight | Objectives |
|---|---|---|
| OmniScripts | 27% | - Map business processes to OmniScript components - Structure and components of OmniScripts - Validate and align OmniScript processes with requirements |
| Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices |
| FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Collect and organize customer 360 information - Design FlexCards to meet requirements |
| Data Tools | 23% | - Design DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits - Purpose and benefits of DataRaptors and Integration Procedures |
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NEW QUESTION # 66
A consultant needs to give business users (non-developers) the ability to update pricing logic in a Calculation Matrix without deploying code. What OmniStudio capability supports this?
Answer: C
Explanation:
Calculation Matrices support easy maintenance through the Salesforce UI, including uploading updated values via CSV, enabling business users/admins to adjust rate tables or lookup values without code changes or deployments.
NEW QUESTION # 67
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops. How should the consultant design the FlexCard to meet this requirement?
Answer: A
Explanation:
The correct way to design the FlexCard to meet this requirement is to create two states, one for mobile devices and another for non-mobile devices. States allow the designer to define different layouts and behaviors for the same FlexCard based on conditions. The width of the fields can be adjusted for each state using the Size property. Enabling the Responsive feature on the field elements would not change their width, but only their alignment. Enabling the Mobile-First feature in FlexCard settings would not affect the width of the fields, but only the order in which they are displayed. Creating two FlexCards, one for mobile devices and another for non-mobile devices, would create redundant code and maintenance issues.
NEW QUESTION # 68
A business has a requirement to display an account and all of the associated contacts on a page.
The number of contacts will vary for each account. For each contact, the page should display first name, last name, email, at phone number with options to edit the contact information or send a message. The primary contact for an a should be highlighted with a blue border. Which two FlexCards features should the consultant recommend to meet these requirements? Choose 2 answers
Answer: B,D
Explanation:
The two FlexCard features that the consultant should recommend to meet these requirements are Datatable and Repeat Block. A Datatable element can display a list of records in a tabular format, with columns for each field and rows for each record. The consultant can use a Datatable element to display the contacts for an account, with options to edit or send a message. A Repeat Block element is a container that can display multiple instances of a FlexCard based on a data source. The consultant can use a Repeat Block element to display a FlexCard for each contact, and use a condition to apply a blue border for the primary contact
NEW QUESTION # 69
A Data Mapper Load is used to create a Contact. If the LeadSource is not provided in the input, it should default to "Web". How should an OmniStudio Consultant implement this default value rule within the Data Mapper?
Answer: D
Explanation:
The correct place to define this behavior inside the Data Mapper Load is the mapping configuration, using the Default Value column for the mapped LeadSource field. A Data Mapper Load maps incoming JSON/XML/custom input data to Salesforce object fields and writes records to Salesforce. When an input node is not supplied, the mapping-level default value provides the fallback value for that field during the load operation. A validation rule would only validate data; it would not populate LeadSource. Salesforce Object Manager defaults can work in some object- level scenarios, but the requirement specifically says to implement the rule within the Data Mapper. There is no correct "fallback value property" answer here. Salesforce describes Data Mapper Loads as writing data to Salesforce objects and supporting field mapping, formulas, attributes, and default values.
NEW QUESTION # 70
A consultant needs to design an OmniScript to capture the following information:
* Select one payment method from a list of options
* Enter the address information with autocomplete
* Enter a phone number
Which OmniScript elements should be used to capture this information?
Answer: B
Explanation:
The correct OmniScript elements to capture the information are Select, TypeAhead, and Number. Select allows the user to choose one option from a list of values, TypeAhead provides autocomplete suggestions for address fields, and Number validates that the input is a numeric value. Radio, Multi-Select, and Checkbox are not suitable for single selection scenarios. Geolocation is not an OmniScript element, and Telephone is not a valid data type for phone numbers.
NEW QUESTION # 71
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